Business Development Director- New York City

Job Title: Business Development Director

Job Type: FT

Location: #LI- Remote, to be considered for this role, you must reside in New York City

Who We Are

Benefits are complicated but by using innovative technology, paired with attentive and dedicated customer service, it doesn’t have to be! At Flores, we focus on technology and customer service, so our clients can focus on their employees. We are a leader in the field of consumer-based reimbursement plans, COBRA, Compliance, and FMLA and Leave Management Solutions.  

Please visit our website to learn more about our people, culture, and benefits! www.flores-associates.com.

Job Summary

At Flores, we are passionate about our clients having a great experience and this also applies to our team and our future team members. Building a remarkable team is a top-level company priority. The Business Development Director is responsible for business development, including building new health insurance broker relationships and client bases for Flores, and continuing to help build and strengthen the firm’s reputation. The Business Development Director interprets our system capabilities and our services for the client’s best use and, generally along with the broker, is the first point of contact for all new clients. The Business Development Director reports to the Senior Vice President of Sales. 

What You’ll Do

The BDD’s primary responsibility is to drive sales within your territory and meet your assigned annual quota. You will be responsible for and manage the sales cycle from building pipeline to closing the deal and handing it off to the implementation team. To achieve this, you will: 

• Develop and grow relationships within your assigned territory with brokers and consultants to ensure Flores is a preferred solution for their clients. Constantly seek out new broker relationships to ensure a healthy pipeline of opportunities. 
• Act as a consultant and educate brokers and clients to further drive Flores’ and your personal value as a go-to resource in the COBRA, Compliance, CDH, and Leave/FMLA space. 
• Deliver creative benefit administration solutions by helping to define client needs, propose and present solutions, negotiate proposal terms and secure buy-in from external stakeholders to win new business.  
• Maintain necessary technical IRS Code and general employee benefit knowledge regarding CDH accounts, COBRA, ERISA, FMLA and other regulations to address broker and client questions and inquiries.
• Field questions and requests from clients, brokers, and Account Managers and provide a high level of customer service. 
• Recognize industry changes that affect our business and presents solutions to management. 
• Research technical and legal questions posed by clients and Account Managers using internal resources and outside legal resources retained by the firm.  
• Partner with marketing resources to ensure constant and consistent messaging of the Flores value proposition throughout your territory. 
• Adhere to the Flores sales process, including maintaining accurate records of outreach and meeting activity, pipeline, and sales in Dynamics365 CRM. Collaborate with cross-functional teams to ensure a smooth transition of new clients and maintain quality work that exemplifies and promotes Flores’ core values.
• Perform other duties as assigned.
• Travel Requirement: 25 - 40%. You are expected to visit brokers in your territory to maintain strong relationships, attend conferences and other events, and attend an annual sales meeting.  

Who You Are

The ideal candidate will have a strong background and interest in healthcare and benefits sales and consulting, relationships management, strategy, leading presentations externally and internally, and negotiation. 

• Minimum seven to ten years work experience in a related field, including benefits administration, health and welfare benefits, third-party administration, HR, account management. 
• Documented history of sustained sales success, ideally in the health and welfare benefits industry, or related field.  
• Strong existing network of health insurance broker, third party administrator or health insurance carrier relationships. 
• Sales and business acumen with networking and relationship building skills. 
• Strong communication skills and comfort building relationships and presenting to all levels of internal and external organizations. Excellent presentation and writing skills. 
• Able to confidently use independent judgment and expertise to develop, maintain, and expand broker relationships.
• A self-motivated “hunter” personality with the desire to grow personally and professionally.
• Bachelor's degree or equivalent preferred.
• An individual that understands the value of providing a high level of customer service.

Work Environment

This role operates in a professional #LI-remote office environment. To be considered for this role, you must reside close to New York City. This role is mostly sedentary and consists of prolonged periods sitting at a desk and working on a computer. This role also utilizes other tools such as a phone, copy machine, and printer. Common programs often used are Outlook, Word, and Excel. This position frequently communicates with Flores team members and candidates and must be able to exchange accurate information clearly in these situations. This role requires the ability to travel frequently by various modes of transportation, including car and airplane.

How We Support Our Team

At Flores, we invest in our people, our community and our technology and strive to provide work life balance, paired with professional growth for each of our employees. We provide an innovative benefit solution for our clients but that does not apply just to our clients. They extend to our team too!

• Competitive Benefits – Flores offers competitive medical, dental, and vision benefits for employees and their families. We also provide company funded HSA’s, Pre- and Post-tax 401k’s with a company match up to 5%, and other great benefits such as Life Insurance, Accident Insurance, Pet insurance, and more!
• Work Life Balance – We want all our team members to have time to focus on themselves and their families. We offer a Monday - Friday schedule, a generous vacation policy and a Life Balance Reimbursement Plan to support this.
• Community Involvement – We love to give back to our community, and we recognize that our team does too! We have a volunteer program in place to support our team members as they help the organizations’ they are passionate about.

Our Core Values & Diversity Focus

Our vision is to be the most admired benefits partner, and our core values and beliefs are:

• We believe in always doing the right thing.
• We believe that a remarkable service experience is possible.
• We believe in trusting one another as an operating philosophy.
• We believe that high performance teams deliver extraordinary results.
• We believe in building benefits technology that converts the complex to easy.
• We seek to empower, empathize, and respect our team members and our world.

Flores & Associates is proud to be an Equal Employment Opportunity employer. We do not discriminate based on race, color, creed, ancestry, national origin, citizenship, sex or gender (including pregnancy, childbirth, and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, religion, age, disability, genetic information, service in the military, or any other characteristic protected by applicable federal, state, or local laws and ordinances. We are committed to diversity and are committed to creating an inclusive environment for all employees. This is not intended to be an all-inclusive list of job related responsibilities and requirements.