Business Analyst
REMOTE OPTIONS, PHOENIX
Your Partner For A Stronger Arizona.
DES works with families, community organizations, advocates and state and federal partners to realize our collective vision: A thriving Arizona.
DES serves more than 3 million Arizonans. Our Mission is to strengthen individuals, families, and communities for a better quality of life.
BUSINESS ANALYST
(IT ANALYST)
Job Location: Division of Technology Services (DTS)
1400 West Washington Street, Phoenix, Arizona 85007
Posting Details: Salary: $83,250.00 - $93,250.00 Annually
Grade: 24
Closing Date: March 24, 2025
Job Summary:Would you like to be part of an amazing team that helps Arizonans thrive? At the Department of Economic Security (DES) we strengthen individuals, families, and communities for a better quality of life. DES is looking for individuals who are committed to service, community, and teamwork. To learn more about DES please visit des.az.gov; or click on the link here to view ‘Our DES’ video. Come Join the DES Team!
The Department of Economic Security, Division of Technology Services (DTS) is seeking an experienced and highly motivated individual to join our team as a Business Analyst (IT Analyst). This position analyzes various types of data and documentation for reporting in non-technical language, and coordinates work/assignments and other documents as needed for projects. This role acts as the primary liaison between the Division of Technology Services and the business unit in support the organization’s key business processes and applications.
This position may offer the ability to work remotely, within Arizona, based upon the department's business needs and continual meeting of expected performance measures.
The State of Arizona strives for a work culture that affords employees flexibility, autonomy, and trust. Across our many agencies, boards, and commissions, many State employees participate in the State’s Remote Work Program and are able to work remotely in their homes, in offices, and in hoteling spaces. All work, including remote work, should be performed within Arizona unless an exception is properly authorized in advance.
Job Duties:Essential Duties and Responsibilities include but are not limited to:
- Collaborates with stakeholders to identify and document business requirements and user needs for digital products and services. Utilizes business analysis techniques to elicit customer requirements. Performs impact and risk analysis. Identifies advantages and disadvantages of business processes and assesses impacts.
- Analyzes current processes, workflows, and systems to identify areas for improvement and recommend solutions. Gathers and …
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Must work within Arizona Remote work requires performance measures
Benefits/Perks10 paid holidays Autonomy Comprehensive benefits Comprehensive benefits package Deferred compensation Disability Insurance Flexibility Flexible schedules Paid holidays Paid leave Paid parental leave Parental leave Remote options Remote work Remote work options Short-Term Disability Insurance Trust Tuition reimbursement Vacation
Tasks- Analyze
- Analyze data
- Assess
- Coordinate projects
- Create documentation
- Customer Service
- Document business requirements
- Improve processes
- Plan
- Reporting
- Research
- Research and Analysis
- Resolve issues
- Support product management
- Training
- Train users
Agile Analysis Analytical Arizona Revised Statute Attention to detail Azure Azure DevOps Business Analysis Business Process Modeling Certification Communication Compensation Compliance Confidentiality Customer service Data analysis Design DevOps Documentation Eligibility Eligibility verification Enrollment Equal Opportunity Functional Requirements Grammar Implementation Integration ITIL Key Performance Indicators Lean Listening Management Modeling Negotiation Organization Organizational Performance measures Performance Metrics PMI Presentation Process Improvement Project Management Quality Assurance Remote work Reporting Requirements Gathering Research Research and Analysis Review Risk Analysis Salesforce Scrum SDLC Security Software Development Stakeholder Collaboration Systems Analysis Teamwork Technical Documentation Technical Support Testing Time Management Training Troubleshooting Usability testing Use Cases User requirements User Training Waterfall Workflows Written communication
Education TimezonesAmerica/Anchorage America/Chicago America/Denver America/Los_Angeles America/New_York Pacific/Honolulu UTC-10 UTC-5 UTC-6 UTC-7 UTC-8 UTC-9