Associate Solution Consultant

Company Overview

At Zuora, we do Modern Business. We’re helping people subscribe to new ways of doing business that are better for people, companies and ultimately the planet. It’s an approach resulting from the shift to the Subscription Economy that puts customers first by building recurring relationships instead of one-time product sales and focuses on sustainable growth. Through our leading expertise and multi-product suite, we are transforming all industries and working with the world’s most innovative companies to monetize new business models, nurture subscriber relationships and optimize their digital experiences.

The Team & Role

Our growth story is only just beginning and our Zuora Collections team is pivotal in sustaining our rapid growth across the globe. We are seeking a dynamic and technically proficient Solution Consultant to join our team. The ideal candidate will possess a strong blend of technical expertise and sales acumen, enabling them to effectively communicate the value of Zuora Collections to prospective clients.

Working hand in hand with our Account Executives, you’ll solve some of the most interesting business-critical challenges and transformations. You’ll focus on prospects and customers; helping them embrace digital transformation, to be disruptors, and avoid being disrupted. As the CEO aka “ZEO” of your domain, you’ll become an expert on the entire quote-to-cash cycle for enterprise businesses across any sales channel. You’ll leverage your technical prowess to knock out the competition and demonstrate how Zuora Collections allows the world’s largest companies to unlock new growth in the new world of total monetization. 

This is a remote position, so you’ll be working remotely while occasionally getting together with your team for office visits, events, or offsites. Of course, you’re welcome to come into the office more often if you’re nearby. 

What you’ll do

• Drive new business and install base conversion for  prospects into customers to purchase and adopt Zuora Collections  in collaboration with regional sales teams
• Own the “technical win” including:
• Prepare and deliver customized technical product demonstrations at client meetings, webinars, and customer events, aligning value-based storylines that resonate with the target audience.
• Delivering  product messaging effectively through whiteboard and slide presentations, manage proof of concepts, and contribute to RFP response documents.
• Address various functional and technical customer queries and requirements, performing comprehensive workflow analyses and deep examinations of the interaction between Zuora Collections and customers' infrastructures.
• Collaborate with internal teams, including sales, product management, and client services, to execute sales strategy and achieve business objectives.
• Collect, assess, and convey diverse customer requirements to central product management, acting as a liaison between clients and internal teams.
• Advocate for the Zuora Collections brand, actively promoting product solutions and services to prospects, potential/existing customers, and partners.
• Conduct training sessions for sales teams on Zuora Collections' product suite, covering technical aspects and new product features.

Your experience

• Minimum of 3 professional experience in a similar technical pre-sales/Sales Engineering role, preferably within the SaaS or Fintech industries
• Strong understanding of accounts receivable processes, financial systems, and related technologies.
• Prior experience in handling enterprise-level deals with a proven track record of managing complex technical negotiations.
• Ability to articulate complex technical concepts in a simplified manner ("Tell me like I am five").
• Self-motivation and the desire to learn and become an expert on the entire quote-to-cash cycle for enterprise businesses across any sales channel in The Subscription Economy
• Excellent presentation skills and the ability to drive discussions for both small and large groups within organizations
• Bachelor's or Master’s degree in information technology, computer science, or a related field is an advantage.

Nice to haves:

• Experience with AI-driven platforms and integration with ERP systems is a plus.
• Strong business value selling experience and familiarity with SaaS and Cloud technology
• Experience working with a diligent sales process methodology (MEDDIC, Value Selling, etc.)
• An understanding of subscription and recurring revenue business models

#ZEOLife at Zuora

As an industry pioneer, our work is constantly evolving and challenging us in new ways that require us to think differently, iterate often and learn constantly—it’s exciting. Our people, whom we refer to as “ZEOs" are empowered to take on a mindset of ownership and make a bigger impact here. Our teams collaborate deeply, exchange different ideas openly and together we’re making what’s next possible for our customers, community and the world. 

As part of our commitment to building an inclusive, high-performance culture where ZEOs feel inspired, connected and valued, we support ZEOs with:

• Competitive compensation, variable bonus and performance reward opportunities, and retirement programs
• Medical, dental and vision insurance
• Generous, flexible time off 
• Paid holidays, “wellness” days and company wide end of year break
• 6 months fully paid parental leave 
• Learning & Development stipend
• Opportunities to volunteer and give back, including charitable donation match
• Free resources and support for your mental wellbeing  

Specific benefits offerings may vary by country and can be viewed in more detail during your interview process.

Location & Work Arrangements

Organizations and teams at Zuora are empowered to design efficient and flexible ways of working, being intentional about scheduling, communication, and collaboration strategies that help us achieve our best results. In our dynamic, globally distributed company, this means balancing flexibility and responsibility — flexibility to live our lives to the fullest, and responsibility to each other, to our customers, and to our shareholders. For most roles, we offer the flexibility to work both remotely and at Zuora offices.

Our Commitment to an Inclusive Workplace

Think, be and do you! At Zuora, different perspectives, experiences and contributions matter. Everyone counts. Zuora is proud to be an Equal Opportunity Employer committed to creating an inclusive environment for all.

Zuora does not discriminate on the basis of, and considers individuals seeking employment with Zuora without regards to, race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.

We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance(at)zuora.com.

The base pay details represent the annualized salary range for the posted position. While we share a comprehensive range, a candidate’s final base salary will fall within these guidelines and will be determined based on multiple factors including but not limited to: qualifications of the candidate, job related knowledge, prior related experience, specific and unique skills, the location of the role, internal equity and internal budget. Base pay is only one element of Zuora’s Total Rewards Package. Additional elements may also include bonus/variable compensation, equity and comprehensive benefits, more details found here.