FreshRemote.Work

Associate Principal Specialist Solution Architect

Remote US NY, United States

Primary Responsibilities
● Discover and analyze customers' business and technical problems, and design the appropriate Red Hat solution that aligns with their needs.
● Provide technical leadership to Red Hat account teams and customers through sales presentations, product demonstrations, workshops, and proofs of concept.
● Utilize your technical expertise to assist sales teams in answering customer questions.
● Form strategic business and technical relationships within each customer organization to identify new opportunities.
● Own and attain a bookings quota by utilizing your expertise to contribute to the success of our Account Teams in closing sales opportunities.
● Share your expertise by contributing to documentation (e.g., wikis, quick-start guides, blog posts, and white papers), developing reusable assets (e.g., demonstrations, workshops), and presenting at conferences and industry events.
● Collaborate broadly with Red Hat Engineering and Business Units, Professional Services, Sales teams, and partners to ensure excellent customer experience with our offerings and solutions.

Required Skills
● Experience in sales engineering, consulting, IT architecture, or equivalent in supporting large organizations.
● Excellent communication, presentation, documentation, and problem-solving skills.
● Positive team player attitude and a strong desire to make our customers successful.
● Ability to understand customers' challenges, requirements, and technical issues and collaborate to address those with the appropriate technologies and solutions.
● Knowledge of Linux or UNIX operating systems, preferably Red Hat Enterprise Linux (RHEL), or a RHEL derivative, as well as related technologies.
● Knowledge of virtualization technologies for application deployment and operations like VMware vSphere, KVM, etc.
● Experience with Kubernetes deployments in large organizations.
● Knowledge of cloud Platform-as-a-Service (PaaS) technologies like Red Hat OpenShift or related products and solutions.
● Knowledge of DevOps from the technology point of view.
● Familiarity with the design and operation of medium to large-scale enterprise and cloud infrastructures, databases, and application systems with high availability requirements. Extensive experience with the application life cycle in traditional environments
● Willingness to travel within the region.


One or more of the following is a plus
● Experience with automation frameworks and tools like Puppet, Ansible, or Terraform.
● Experience with management, logging, and observability products and solutions.
● Experience or certification with any public cloud provider.
● Any Red Hat certification.

The salary range for this position is $202,380.00 - $323,780.00 (inclusive of base pay + target incentive compensation). Actual offer will be based on your qualifications.

Pay Transparency

Red Hat determines compensation based on several factors including but not limited to job location, experience, applicable skills and training, external market value, and internal pay equity. Annual salary is one component of Red Hat’s compensation package. This position may also be eligible for bonus, commission, and/or equity. For positions with Remote-US locations, the actual salary range for the position may differ based on location but will be commensurate with job duties and relevant work experience. 

About Red Hat

Red Hat is the world’s leading provider of enterprise open source software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact.

Benefits
●    Comprehensive medical, dental, and vision coverage
●    Flexible Spending Account - healthcare and dependent care
●    Health Savings Account - high deductible medical plan
●    Retirement 401(k) with employer match
●    Paid time off and holidays
●    Paid parental leave plans for all new parents
●    Leave benefits including disability, paid family medical leave, and paid military leave
●    Additional benefits including employee stock purchase plan, family planning reimbursement, tuition reimbursement, transportation expense account, employee assistance program, and more! 

Note: These benefits are only applicable to full time, permanent associates at Red Hat located in the United States. 

Diversity, Equity & Inclusion at Red Hat
Red Hat’s culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from diverse backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions of diversity that compose our global village.

Equal Opportunity Policy (EEO)
Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.


Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.

Red Hat supports individuals with disabilities and provides reasonable accommodations to job applicants. If you need assistance completing our online job application, email application-assistance@redhat.com. General inquiries, such as those regarding the status of a job application, will not receive a reply. 

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Job Profile

Regions

North America

Countries

United States

Restrictions

Fully remote Located in the United States Permanent associates Willingness to travel

Benefits/Perks

Bonus Collaboration Commission Comprehensive medical Dental Employee Assistance Program Employee Stock Purchase Employee stock purchase plan Equity Flexible Spending Flexible Spending Account Flexible work environments Fully remote Health savings account Incentive compensation Inclusive environment Medical Military leave Paid parental leave Paid Time Off Parental leave Pay Transparency Remote-first company Retirement 401k Retirement 401k with employer match Tuition reimbursement Vision Vision coverage

Tasks
  • Analyze customer problems
  • Assist sales teams
  • Attain bookings quota
  • Collaborate with teams
  • Contribute to documentation
  • Design solutions
  • Documentation
  • Drive innovation
  • Form strategic relationships
  • Product demonstrations
  • Provide technical leadership
  • Solve complex problems
Skills

Ansible Application Deployment Architecture Automation Automation Frameworks Cloud Cloud PaaS Collaboration Communication Consulting Container Customer Experience Databases Deployment DevOps Documentation Enterprise Linux Frameworks Healthcare High Availability Innovation IT IT Architecture Kubernetes KVM Leadership Linux Logging Logging products Make Management products Observability Observability products OpenShift Open Source Open Source Principles Open Source Software Operating Systems Operations PaaS Policy Presentation Problem-solving Public Cloud Puppet Red Hat Red Hat Certification Red Hat Enterprise Red Hat Enterprise Linux Red Hat OpenShift RHEL Sales Sales Engineering Software Solutions Strategic Technical Technical Expertise Technical Leadership Terraform Training UNIX Virtualization Virtualization technologies VMWare VMware vSphere VSphere Workshops

Experience

5 years

Education

Business Engineering Equivalent IT Management Relevant Work Experience

Certifications

Public cloud certification Red Hat Certification

Timezones

America/Anchorage America/Chicago America/Denver America/Los_Angeles America/New_York Pacific/Honolulu UTC-10 UTC-5 UTC-6 UTC-7 UTC-8 UTC-9