Associate Principal Specialist Solution Architect
Remote US NY, United States
Primary Responsibilities
● Discover and analyze customers' business and technical problems, and design the appropriate Red Hat solution that aligns with their needs.
● Provide technical leadership to Red Hat account teams and customers through sales presentations, product demonstrations, workshops, and proofs of concept.
● Utilize your technical expertise to assist sales teams in answering customer questions.
● Form strategic business and technical relationships within each customer organization to identify new opportunities.
● Own and attain a bookings quota by utilizing your expertise to contribute to the success of our Account Teams in closing sales opportunities.
● Share your expertise by contributing to documentation (e.g., wikis, quick-start guides, blog posts, and white papers), developing reusable assets (e.g., demonstrations, workshops), and presenting at conferences and industry events.
● Collaborate broadly with Red Hat Engineering and Business Units, Professional Services, Sales teams, and partners to ensure excellent customer experience with our offerings and solutions.
Required Skills
● Experience in sales engineering, consulting, IT architecture, or equivalent in supporting large organizations.
● Excellent communication, presentation, documentation, and problem-solving skills.
● Positive team player attitude and a strong desire to make our customers successful.
● Ability to understand customers' challenges, requirements, and technical issues and collaborate to address those with the appropriate technologies and solutions.
● Knowledge of Linux or UNIX operating systems, preferably Red Hat Enterprise Linux (RHEL), or a RHEL derivative, as well as related technologies.
● Knowledge of virtualization technologies for application deployment and operations like VMware vSphere, KVM, etc.
● Experience with Kubernetes deployments in large organizations.
● Knowledge of cloud Platform-as-a-Service (PaaS) technologies like Red Hat OpenShift or related products and solutions.
● Knowledge of DevOps from the technology point of view.
● Familiarity with the design and operation of medium to large-scale enterprise and cloud infrastructures, databases, and application systems with high availability requirements. Extensive experience with the application life cycle in traditional environments
● Willingness to travel within the region.
One or more of the following is a plus
● Experience with automation frameworks and tools like Puppet, Ansible, or Terraform.
● Experience with management, logging, and observability products and solutions.
● Experience or certification with any public cloud provider.
● Any Red Hat certification.
Pay Transparency
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Fully remote Located in the United States Permanent associates Willingness to travel
Benefits/PerksBonus Collaboration Commission Comprehensive medical Dental Employee Assistance Program Employee Stock Purchase Employee stock purchase plan Equity Flexible Spending Flexible Spending Account Flexible work environments Fully remote Health savings account Incentive compensation Inclusive environment Medical Military leave Paid parental leave Paid Time Off Parental leave Pay Transparency Remote-first company Retirement 401k Retirement 401k with employer match Tuition reimbursement Vision Vision coverage
Tasks- Assist sales teams
- Collaborate with teams
- Contribute to documentation
- Design solutions
- Documentation
- Drive innovation
- Product demonstrations
- Provide technical leadership
- Solve complex problems
Ansible Application Deployment Architecture Automation Automation Frameworks Cloud Collaboration Communication Consulting Container Customer Experience Databases Deployment DevOps Documentation Enterprise Linux Frameworks Healthcare High Availability Innovation IT IT Architecture Kubernetes KVM Leadership Linux Logging Make Observability Observability products OpenShift Open Source Open Source Principles Open Source Software Operating Systems Operations PaaS Policy Presentation Problem-solving Public Cloud Puppet Red Hat Red Hat Enterprise Red Hat Enterprise Linux Red Hat OpenShift RHEL Sales Sales Engineering Software Solutions Strategic Technical Technical Expertise Technical Leadership Terraform Training UNIX Virtualization Virtualization technologies VMWare VMware vSphere VSphere Workshops
Experience5 years
EducationBusiness Engineering Equivalent IT Management Relevant Work Experience
Certifications TimezonesAmerica/Anchorage America/Chicago America/Denver America/Los_Angeles America/New_York Pacific/Honolulu UTC-10 UTC-5 UTC-6 UTC-7 UTC-8 UTC-9