Associate Director, Technical Implementations/Project Management
Home Office: Lewisville, TX
Job Family:
Business Operations
Travel Required:
Clearance Required:
What You Will Do:
The Associate Director, Technical Implementations & Project Management will be responsible for working collaboratively with the GMS practice to support and lead the implementation of our technology solutions through effective project management practices, manage the documentation of solution integration paths and help to establish on-going governance for use and value creation for our solutions and products.
Management of Product and Solution Implementation & Integrations
The Product and Technology platform consists of a combination of proprietarily developed technology and partner technologies that improve operations performance, drive efficiencies, control costs, and enhance service quality in a constantly changing and increasingly competitive marketplace. This role will establish a project management protocol and implementation rigor structure in close collaboration with the SVP of Delivery Operations and the Technology Build Team. The role will be responsible for implementing technology and integrating the solutions to support the strategy, related ROIs, budgets and investments for technology.
Essential Job Functions
Manages the implementation of the Guidehouse Managed Services technologies and solutions
Coordinates with Guidehouse Managed Services Operations leaders, Guidehouse Technology Team and Technical Operations to drive improvements in the service delivery and financial performance of our clients through the deployment of state-of-the-art technologies and automations.
Establishes and executes project management protocols in Guidehouse Managed Services technology & solutions implementations.
Provides strategic support regarding technology integration and value creation for Guidehouse Managed Services solutions.
Duties and Responsibilities
Define, articulate, and execute the implementation/integration of technologies and solutions for Guidehouse Managed Services
Manage support functions related to proprietary technology solutions
Maintain a conceptual understanding of the direction of Guidehouse Managed Services Operations and the needs of our customers.
Document and incorporate performance requirements and success criteria for the Company’s key technology & solution investments.
Document and support the development of goals, strategies, and plans needed to achieve Implementation goals.
Keep abreast of new and emerging technologies that will result in opportunities or challenges for the company.
What You Will Need:
Requires a Bachelor's Degree and a minimum of 10 years of prior relevant experience. (Relevant experience may be substituted for formal education or advanced degree).
Experience in operations, technology, administrative or healthcare leadership position.
What Would Be Nice To Have:
Project Management experience strongly preferred.
PMO experience with emphasis in healthcare strongly preferred
Technology product design, development, testing, and delivery experience.
Experience in managing technology product maintenance and customer support.
A broad understanding of the health care field and related processes is beneficial, however, similar experience in other business fields will also be considered favorably.
Strong leadership skills within the project team and in the business community.
Ability to aid in the establishment and articulation of implantation visions, set goals, and support the development & execution of defined strategies.track and measure results.
Ability to build and motivate a team to achieve well communicated expectations.
Strong negotiating and consensus building abilities.
Ability to be accountable, take ownership and always support the interests of Guidehouse Managed Services.
#LI-Remote
What We Offer:
Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.
Benefits include:
Medical, Rx, Dental & Vision Insurance
Personal and Family Sick Time & Company Paid Holidays
Position may be eligible for a discretionary variable incentive bonus
Parental Leave
401(k) Retirement Plan
Basic Life & Supplemental Life
Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts
Short-Term & Long-Term Disability
Tuition Reimbursement, Personal Development & Learning Opportunities
Skills Development & Certifications
Employee Referral Program
Corporate Sponsored Events & Community Outreach
Emergency Back-Up Childcare Program
About Guidehouse
Guidehouse is an Equal Employment Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, citizenship status, military status, protected veteran status, religion, creed, physical or mental disability, medical condition, marital status, sex, sexual orientation, gender, gender identity or expression, age, genetic information, or any other basis protected by law, ordinance, or regulation.
Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.
If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at RecruitingAccommodation@guidehouse.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.
Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.
Job Profile
RestrictionsNone
Benefits/Perks401k retirement Basic Life & Supplemental Life Childcare Program Company paid holidays Competitive compensation Corporate Sponsored Events & Community Outreach Dental Emergency back-up childcare Emergency Back-Up Childcare Program Employee Referral Program Flexible benefits Flexible benefits package Flexible hours Flexible Spending Accounts Health savings account Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts Medical Medical, Rx, Dental & Vision Insurance Paid holidays Parental leave Personal and Family Sick Time Personal and Family Sick Time & Company Paid Holidays Professional development Remote work Rx Sick time Skills development Skills Development & Certifications Tuition reimbursement Tuition Reimbursement, Personal Development & Learning Opportunities Variable Incentive Bonus Vision Vision Insurance
Tasks- Coordinate with operations leaders
- Document performance requirements
- Establish project management protocols
- Manage technology implementations
- Support technology integration
- Training
Automation Collaboration Customer Support Documentation Education Emerging Technologies Healthcare Healthcare Leadership Leadership Management Negotiation Operations Management Organizational Product Design Project Management Quality Reimbursement Strategic planning Team Leadership Technology Integration Training
Experience10 years
Education Timezones