Associate Director, Learning & Development- - Hybrid

Job Description

Our Company’s Global Human Health (GHH) Division abides by a “patient first, profits later” ideology. Results-driven and ambitious, this team of individuals represents a functional balance between meeting company objectives and the needs of people around the world. The organization is comprised of sales and marketing professionals who are passionate about their role in bringing our Company's prescription medicines, vaccines, and other medical products to our customers worldwide.

The Oncology Learning Partner leads the development of Product & Disease learning resources for both the US and Global markets to ensure the knowledge and confidence of our commercial organization in support of Brand launches and Market Events. The role requires consultation with US and Global marketing to align learning solutions to brand strategy and influences the design and execution of the learning plan to achieve business results. They will interact with and influences business leaders, mid-level managers, and supervisors to understand business goals and performance needs, develops and executes learning plans aligned to the broader division, function, or line of business strategy, and routinely engages with key stakeholders to ensure learning solutions continue to support and positively drive desired outcomes. Success in this role depends on the candidate’s ability to collaborate with leaders in the business, subject matter experts, Learning Directors, and other Learning Partners  and Learning Consultants, as well as work cross-functionally to act as a partner and point of contact for the business’ performance needs and communicate them to support design and delivery of learning solution   

Responsibilities: 

• Effectively establish, deepen and sustain key relationships with Oncology business leaders and mid-level managers to understand their business needs and related performance gaps, provide oversight and analysis when defining requirements, and demonstrate an understanding of processes and methodology in order to provide appropriate learning solutions 

• Lead collaborative efforts with stakeholders to define desired performance outcomes; provide feedback and coaching on issues related to learning programs and policies.

• Identify performance needs and gaps and facilitate delivery of learning solutions to the business, when appropriate.

• Monitor, analyze, interpret, and report internal trends; make recommendations for learning solutions for the division or function, as appropriate.

• Remain current on learning and development related tools, techniques, strategies and practices in order to provide relevant, informed consultative advice to clients; share leading learning practices with teams and stakeholders.

• Ensure successful learning outcomes by directing the identification and translation of the client’s learning needs into a defined learning strategy and implemented solutions.

• Ensure learning solutions created meet the requirements of the client; Identify alternate non-training solutions when appropriate.

• Deliver training and/or support local Subject Matter Experts providing training, as needed .  

• Interpret and discuss feedback with stakeholders, and monitor impact and cost-effectiveness of learning solutions; 

• Suggest improvements to further enhance learning program effectiveness and sustainability.

• Report timely feedback on learning effectiveness to the business and communicate suggestions for improvement 

• Document needs for customization or localization of learning programs

• Review interim/unplanned learning activities and requests; make appropriate recommendations .

• Coach Learning Consultants and provide them with opportunities to grow their leadership, professional, and technical  skills   

Competencies: 

• Leadership: Demonstrated skill in applying approaches, tools, and techniques to gain the cooperation and support of others; ability to lead by example and foster collaborative relationships 

• Influencing: Advanced ability to partner, collaborate, and impact decisions within and outside the organization .

• Creative Thinking: Demonstrated skill in applying tools and techniques for grasping new concepts, acquiring new ways of seeing things, and revising ways of thinking and patterns of behavior .

• Interpersonal Relationships: Demonstrated skill in applying approaches, tools, and techniques for working with individuals and groups in a constructive and collaborative manner, including the ability to build and maintain critical networks and collaborative relationships .

• Oral and Written Communications: Advanced ability to express oneself to provide information to others effectively and in a succinct manner; outstanding verbal, written, and presentation abilities; ability to ask thoughtful questions to gain  insights, listen, and understand other perspectives.

• Coaching: Ability to encourage, motivate, and guide individuals and teams in learning and improving effectiveness .

• Decision Making and Critical Thinking: Advanced ability to use a broad range of methods, assumptions, frameworks, and perspectives when solving problems and making decisions.

• Planning: Tactical, Strategic: Advanced project planning and management experience, including the ability to contribute to operational (short term), tactical (1–2 years), and strategic (3-5 years) planning in support of the business plan.

• Learning & Development Policies, Standards, and Procedures: Knowledge of and ability to use industry and organization standards, procedures, and policies relevant to staff learning and development .

• Adult Learning: Theory and Practice: Advanced experience in applying concepts and practices of adult learning to meet  the dynamic needs of the business.

• Learning Needs Analysis: Advanced experience in assessing competency gaps and identifying what people need to learn for successful individual and organizational performance.

• Training Delivery: Ability to effectively deliver or facilitate training in face-to-face and virtual instructor led sessions     

Education/Requirements

• Bachelor’s degree required with 10+ years of related experience, with a minimum 5 years of leadership experience and minimum 1 year of experience facilitating / delivering learning solutions

Preferred:

• Master’s Degree

• Experience and success in cross-functional leadership and teamwork

• Experience facilitating / delivering learning solutions  Preferred Experience and Skills:

• Oncology/Pharma/Vaccine brand launch training design and development experience including CRT job owner experience.

• Brand launch training execution experience  

• Project/vendor management experience 

Current Employees apply HERE

Current Contingent Workers apply HERE

US and Puerto Rico Residents Only:

Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities. Please click here if you need an accommodation during the application or hiring process.

As an Equal Employment Opportunity Employer, we provide equal opportunities to all employees and applicants for employment and prohibit discrimination on the basis of race, color, age, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or other applicable legally protected characteristics.  As a federal contractor, we comply with all affirmative action requirements for protected veterans and individuals with disabilities.  For more information about personal rights under the U.S. Equal Opportunity Employment laws, visit:

EEOC Know Your Rights

EEOC GINA Supplement​

We are proud to be a company that embraces the value of bringing together, talented, and committed people with diverse experiences, perspectives, skills and backgrounds. The fastest way to breakthrough innovation is when people with diverse ideas, broad experiences, backgrounds, and skills come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another’s thinking and approach problems collectively.

Learn more about your rights, including under California, Colorado and other US State Acts

U.S. Hybrid Work Model

Effective September 5, 2023, employees in office-based positions in the U.S. will be working a Hybrid work consisting of three total days on-site per week, Monday - Thursday, although the specific days may vary by site or organization, with Friday designated as a remote-working day, unless business critical tasks require an on-site presence.This Hybrid work model does not apply to, and daily in-person attendance is required for, field-based positions; facility-based, manufacturing-based, or research-based positions where the work to be performed is located at a Company site; positions covered by a collective-bargaining agreement (unless the agreement provides for hybrid work); or any other position for which the Company has determined the job requirements cannot be reasonably met working remotely. Please note, this Hybrid work model guidance also does not apply to roles that have been designated as “remote”.

The Company is required to provide a reasonable estimate of the salary range for this job in certain states and cities within the United States. Final determinations with respect to salary will take into account a number of factors, which may include, but not be limited to the primary work location and the chosen candidate’s relevant skills, experience, and education.

Expected US salary range:

Available benefits include bonus eligibility, long term incentive if applicable, health care and other insurance benefits (for employee and family), retirement benefits, paid holidays, vacation, and sick days. A summary of benefits is listed here.

San Francisco Residents Only: We will consider qualified applicants with arrest and conviction records for employment in compliance with the San Francisco Fair Chance Ordinance

Los Angeles Residents Only: We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance

Search Firm Representatives Please Read Carefully 
Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company.  No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails. 

Employee Status:

Relocation:

VISA Sponsorship:

Travel Requirements:

Flexible Work Arrangements:

Shift:

Valid Driving License:

Hazardous Material(s):

Job Posting End Date:

*A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.