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Associate Director, Case Management

ROH99: RTN Remote, Ohio, United States

Date Posted:

2025-02-20

Country:

United States of America

Location:

ROH99: RTN Remote, Ohio

Position Role Type:

Remote

At Raytheon, the foundation of everything we do is rooted in our values and a higher calling – to help our nation and allies defend freedoms and deter aggression.  We bring the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today’s mission and stay ahead of tomorrow’s threat.  Our team solves tough, meaningful problems that create a safer, more secure world. 

Our Raytheon Global Ethics & Compliance (GEC) Department has an exciting opportunity for an Associate Director who will be a member of the Global Ethics Office (GEO) leadership team and help support the implementation of the Ethics and Compliance program across the Raytheon business, serving more than 60,000 employees. Specifically, the Associate Director, along with at least three direct reports, will manage, and continue to enhance, the GEC case management process in partnership with key stakeholders. Additionally, the Associate Director will lead the ongoing development of process and training content related to case management which will require coordination with corporate leaders, GEC colleagues, communications POCs, and other key groups for successful deployment. 

The GEO team is designed to be the proactive, mitigation arm of the broader GEC team fostering Raytheon’s commitment to acting with integrity by building an Ethics and Compliance program focused on empowering all employees to model the guiding principles and Values in the RTX Code of Conduct, promoting a Speak Up culture, and achieving business goals. Thus, training, communications, engagement opportunities, and other elements of the program are core responsibilities of the entire team. The Associate Director will be an integrated partner with the Raytheon business to proactively engage on various issues, identify trends, and collaborate on solutions. The Associate Director will support the Legal, Contracts and Compliance function and report to the lead of the GEO team.

What You Will Do

  • Lead the team responsible for the Raytheon Global Ethics and Compliance (Raytheon GEC) case triage, referral and management process  
  • Develop case management process guidance and training content for reference and implementation by Raytheon GEC and other stakeholders
  • Support initiatives and process improvements to achieve case management alignment across Raytheon and the broader RTX enterprise
  • Coordinate with colleagues within and outside of Raytheon Legal Contracts and Compliance (LCC), including Labor and Employment, Legal Counsel, Human Resources, Security and others in furtherance of the GEC case management process and enhancements
  • Use case trends, metrics and root cause analysis and engage with the organization to mitigate key risk areas and establish preventative measures
  • Provide input and influence decision-making in cases where appropriate, ensuring outcomes are aligned with organizational goals and values
  • Properly and promptly document questions, concerns, and consultations in the appropriate system of record consistent with internal standards and with a clear focus on data integrity
  • Provide guidance to employees and leaders on a range of ethics and compliance topics, such as: Speak Up culture, conflicts of interest, business courtesies, labor reporting, and the Code of Conduct and related policies and processes
  • Provide sound advice to help the business achieve our goals in an ethical and compliant manner
  • Educate about, foster compliance with and drive consistency in the application of our Code of Conduct, Values, policies and procedures in partnership with key stakeholders across the organization through consultations, presentations, and training
  • Perform other duties as assigned, including assisting with other GEC and GEO project work and consultations as needed
  • Domestic travel 4-7 times per year, each for 2+ days

Qualifications You Must Have

  • Typically requires a University Degree and a minimum of 12 years of Ethics and Compliance, Human Resources, Employee Relations, or employment law experience; or an Advanced Degree with a minimum of 10 years of experience
  • A minimum of 4 years of experience conducting investigations and managing Ethics and Compliance, Human Resources and/or Employee Relations cases in a matrixed environment and documenting case files in a case management system or other system of record
  • Experience developing and implementing case management processes and training content
  • Prior people manager experience
  • The ability to obtain and maintain a U.S. government issued security clearance is required. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance.

Qualifications We Prefer

  • Prior experience working in a matrixed corporate environment
  • Prior organizational change management experience
  • Ability to collaborate effectively and independently with individuals at all levels in the organization, including executives
  • Excellent presentation, facilitation, communication skills and project management skills, including the ability to manage and prioritize multiple projects in a fast-paced, deadline-oriented environment and deliver results on time

What We Offer

  • Our values drive our actions, behaviors, and performance with a vision for a safer, more connected world. At RTX we value: Trust, Respect, Accountability, Collaboration, and Innovation.

Learn More & Apply Now!

  • Please consider the following role type definition as you apply for this role. ‒ Remote: This position currently is designated as remote. Employees who are working in remote roles will work primarily offsite (from home) but may be expected to travel to the site location as needed. The successful candidate for this role will be required to reside and work from one of the 50 U.S. states (excluding U.S. territories).

The salary range for this role is 147,000 USD - 295,000 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate’s work experience, location, education/training, and key skills.

Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.

Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company’s performance.

This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.

RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.

RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act.

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Job Profile

Regions

North America

Countries

United States

Restrictions

U.S. citizenship U.S. Citizenship is required

Benefits/Perks

Accountability Collaboration Dental Disability Domestic travel Employee Assistance Program Flexible Spending Flexible Spending Accounts Flexible work schedules Innovation Life Insurance Medical Paid Time Off Parental leave Respect Scholar program Trust Vision

Tasks
  • Analysis
  • Analyze case trends
  • Change Management
  • Collaborate on solutions
  • Collaboration
  • Coordinate with stakeholders
  • Deployment
  • Develop
  • Development
  • Develop training content
  • Implementation
  • Lead case management team
  • Process Improvements
  • Project management
  • Provide compliance guidance
  • Provide guidance
  • Reporting
  • Root cause analysis
  • Support
  • Support initiatives
Skills

Analysis ARM Business Case Management Change Management Collaboration Communication Communications Compliance Compliance Guidance Contracts Core Data Data integrity Deployment Employee Relations Employment law Engineering Ethics Ethics Program Development Facilitation Government Human Resources Implementation Influence Innovation Integrity Investigations IT Leadership Legal Legal counsel Management Metrics Organization Organizational Organizational Change Organizational Change Management Presentation Presentations Process Improvement Project Management Reporting Risk mitigation Root Cause Analysis Security Security Clearance Stakeholder engagement Training Training Development

Experience

5 years

Education

Advanced degree AS Business Communications Degree Education Engineering Human Resources IT Legal Project Management University Degree

Certifications

Core Project Management U.S. Government Issued Security Clearance

Timezones

America/Anchorage America/Chicago America/Denver America/Los_Angeles America/New_York Pacific/Honolulu UTC-10 UTC-5 UTC-6 UTC-7 UTC-8 UTC-9