Associate Customer Sales Manager - Amazon

Job Description

Here at Kraft Heinz, our Sales function lives out our values of We Own It and We Are Consumer First every day, with the ultimate ambition to be the Most Indispensable Partner to our ecommerce Customers. This is our guiding compass to grow something great and make life delicious!

This Associate Customer Sales Manager (ACSM) position perfectly embodies that ambition, as you will own & be responsible for Amazon Condiments category selling execution of $25MM revenue with Amazon as a vital member of the Amazon & Last Mile Customer Business Team (CBT). The ACSM supports the identification and exploration of new and existing ecommerce and omnichannel business opportunities and executes findings with Customer Leads, ensuring that customer, consumer, and internal Kraft Heinz information is leveraged to improve performance and results. The ACSM is an information expert and highly skilled in the application of analytical tools.

Essential Functions & Responsibilities 
•    Effectively partner with multiple cross-functional teams to understand the Customer’s Condiments business, the ecommerce marketplace, and affect positive business growth
•    Work with Customer Leads to effectively manage ecommerce execution of all assigned category objectives
•    Achieve New Item Authorization goals, Distribution goals, & Base Business Objectives: Revenue and Share Growth, Authorizations, Distribution, Optimal Availability
•    Develops clear and concise presentations to communicate findings and recommendations to customers and internal stakeholders
•    Maintain files and business documentation to thoroughly detail business transactions
•    Tracks and supervises the budget for owned categories of the business
•    Identifies information needs and reporting priorities consistent with the customer business team’s goals and objectives
•    Collaborates across total customer business team to monitor and track forecasts and reporting tools to ensure ecommerce item availability

Expected Experience & Required Skills
•    Provide prior experiences in customer management, account management, and/or retail sales management for a CPG or ecommerce company
•    Understands the Amazon ecommerce model and/or supported omnichannel projects for brick-and-mortar retailers expanding their ecommerce presence
•    Clear examples of exhibiting polished interpersonal skills (written, verbal, and presentation)
•    Tested proficiency in Microsoft Office programs and proprietary Sales systems such as Power BI, Profitero, IRI, Spark, etc.
•    Clear examples of exhibiting strong analytical skills; comfortable using syndicated and/or ambiguous data to develop business recommendations and actions by analyzing category and brand performance
•    Experience prioritizing and performing in a fast-paced environment with keen attention to detail
•    Willing to travel 10-20% out of the area as needed

Work Environment & Schedule
This position is considered a Remote based role that can be performed from a home office. Additionally, this role requires working a salaried, exempt schedule to best execute against customer and internal expectations 

Physical Requirements  
Physical demands include but not limited to
•    Willingness to drive and/or travel as needed
•    Operate a computer and view screens for ~100% of work schedule
•    Aligning work schedule to Pacific Standard Time

This job description is not designed to cover or contain all duties or responsibilities that are required of the role. Duties or responsibilities may change or be added with or without notice.
 

Our Total Rewards philosophy is to provide a meaningful and flexible spectrum of programs that equitably support our diverse workforce and their families and complement Kraft Heinz’ strategy and values.

New Hire Base Salary Range:

Bonus: This position is eligible for a performance-based bonus as provided by the plan terms and governing documents.

The compensation offered will take into account internal equity and may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors

Benefits: Coverage for employees (and their eligible dependents) through affordable access to healthcare, protection, and saving for the future, we offer plans tailored to meet you and your family’s needs. Coverage for benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.

Wellbeing: We offer events, resources, and learning opportunities that inspire a physical, social, emotional, and financial well-being lifestyle for our employees and their families.

You’ll be able to participate in a variety of benefits and wellbeing programs that may vary by role, country, region, union status, and other employment status factors, for example:

• Physical - Medical, Prescription Drug, Dental, Vision, Screenings/Assessments

• Social - Paid Time Off, Company Holidays, Leave of Absence, Flexible Work Arrangements, Recognition, Training

• Emotional – Employee Assistance Program , Wellbeing Programs, Family Support Programs

• Financial – 401k, Life, Accidental Death & Dismemberment, Disability

Location(s)

Kraft Heinz is an Equal Opportunity Employer that prohibits discrimination or harassment of any type. All qualified applicants are considered for employment without regard to race, color, national origin, age, sex, sexual orientation, gender, gender identity or expression, disability status, protected veteran status, or any other characteristic protected by law. Applicants who require an accommodation to participate in the job application or hiring process should contact NAZTAOps@kraftheinz.com.