ASG Solutions Engineer - Managed Services

Job Summary

The ASG Solutions Engineer - Managed Services is focused on supporting sales to drive growth of SHI’s managed services business by selling to new and existing SHI customers. The individual will be the subject matter expert in SHI’s managed services portfolio and leverage a consultative sales approach to qualify opportunities, understand customer needs and budget, position services and pricing, overcome objections, collect customer data, and work the opportunity to contract signature.

This position will report to the Solutions Director or Solutions Manager in the Advanced Solutions Group. 

This position is a remote position with Home Office setup as determined by SHI management. 

About Us

Since 1989, SHI International Corp. has helped organizations change the world through technology. We’ve grown every year since, and today we’re proud to be a $14 billion global provider of IT solutions and services.

Over 17,000 organizations worldwide rely on SHI’s concierge approach to help them solve what’s next. But the heartbeat of SHI is our employees – all 6,000 of them. If you join our team, you’ll enjoy:

• Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.
• Continuous professional growth and leadership opportunities.
• Health, wellness, and financial benefits to offer peace of mind to you and your family.
• World-class facilities and the technology you need to thrive – in our offices or yours. 

Responsibilities

Include, but not limited to:

• Driving managed services growth for SHI by supporting sales in acquiring new managed services lines of business in new and existing SHI customers
• Developing and closing managed services opportunities through customer meetings, follow-up, discovery, contract negotiations, and contract signature
• Serving as the expert for SHI’s managed services value, capabilities, standards, and methodology
• Thoroughly qualifying customers to ensure proper fit for the managed services offerings
• Serving as the key subject matter expert for each opportunity
• Communicating with qualified prospects through email and virtual meetings
• Updating customer profile and opportunity information and managing sales pipeline in CRM
• Reviewing key documentation provided by customer, translating technical and business requirement to properly position, scope, and quote SHI managed services
• Establishing rapport and confidence with internal teams, customers, and partners
• Creating documentation, presentations, and other artifacts to aid in the pre-sales process
• Deliver …