Analyst, Data Solutions & Measurement
New Orleans, LA, United States
Company Description
Who We Are
Cint is a pioneer in research technology (ResTech). Our customers use the Cint platform to post questions and get answers from real people to build business strategies, confidently publish research, accurately measure the impact of digital advertising, and more. The Cint platform is built on a programmatic marketplace, which is the worldâs largest, with nearly 300 million respondents in over 150 countries who consent to sharing their opinions, motivations, and behaviours.
We are feeding the worldâs curiosity!
Job Description
The Opportunity
The Data Solutions & Measurement Team at Cint specializes in digital media measurement and advertising effectiveness. Media measurement enables advertisers to achieve real-time results for their media campaigns based on the proprietary Impact Measurement by Cint software solution.
Members of the DSM Project Success Team are responsible for managing and executing digital advertising effectiveness research projects, while serving as a consultative resource for customers to enhance their overall experience. The position plays a critical role for the organization and is accountable for successful project execution and deliverables.
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What You Will Do
Support clients with strong, simple, and direct communication around brand lift methodology, product features, roadmap, limitations and best practices for Cintâs suite of Measurement products
Develop and maintain an up-to-date understanding of product changes and methodology improvements
Train and engage customers in the advertising and media industries on Cintâs proprietary cross-platform campaign measurement software
Successfully delegate and manage tasks across a multitude of projects concurrently while ensuring a high level of quality with little supervision from managementÂ
Work collaboratively with Sales, Product and Support teams to flag key customer challenges and drive forward product improvements as a voice of the customer internallyÂ
Compile and analyst data from various sources, including Cint proprietary software, Excel, Qualtrics, Salesforce
Achieve clientâs measurement goals by utilizing clear, proactive communication internally and externally to ensure all deliverables are completed accurately in a timely manner
Understand and follow best practices and standard operating procedures to work efficiently as an account team, identifying project challenges, implementing solutions, and managing expectations
Develop a full understanding of Cintâs measurement products and internal software to expertly execute sampling strategies for concurrent research projects
Qualifications
What We Are Looking For
Minimum 1 to 3 years work experience in project management, customer success, account management, client services or other related client-facing positionsÂ
Strong communication skills with a proven ability convey complex or technical information âŚ
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PTO Remote work Unlimited sick days Vision Insurance
Tasks- Collaboration
- Compile and analyze data
- Drive product improvements
- Manage projects
- Support clients
- Train customers
Account management Advertising technology Client Services Collaboration Communication Critical thinking Customer Success Digital Media Excel Market Research Pivot Tables Problem-solving Project Management Qualtrics Sales Salesforce Survey design VLOOKUP
Experience1-3 years
Education TimezonesAmerica/Anchorage America/Chicago America/Denver America/Los_Angeles America/New_York Pacific/Honolulu UTC-10 UTC-5 UTC-6 UTC-7 UTC-8 UTC-9