Agency Broker Relationship Manager

Become a part of our caring community and help us put health first
 The Agency Broker Relationship Manager develops and maintains relationships with small to large accounts. The Agency Broker Relationship Manager work assignments involve moderately complex to complex issues where the analysis of situations or data requires an in-depth evaluation of variable factors.

This position is with Humana’s FMO, Innovative Financial Group and not a role within Humana Marketpoint.

The Agency Broker Relationship Manager (BRM) focuses on personal sales targets and troubleshoots specific customer problems. Meets targets through cultivation of new client relationships and development of productive relationships with existing clients. Prepares sales presentations, contracts, and proposals subject to review by supervisor. May participate in special projects/programs as assigned, such as training or communication sessions within or outside of the company. Maximizes revenues from sales of the organization's products and/or services through a base of reseller partners in specific assigned channels and/or vertical markets. Locates, evaluates, and recruits potential channel partners, including systems integrators, value-added resellers (VARs), distributors, dealers, or retailers. Supports partners throughout the sales process in all sales-oriented activities, including marketing, advertising, compliance, sales promotions, and training to achieve revenue targets. Begins to influence department’s strategy. Makes decisions on moderately complex to complex issues regarding technical approach for project components, and work is performed without direction. Exercises considerable latitude in determining objectives and approaches to assignments.

Typical responsibilities of the BRM include and are not limited to:

• Collaborate with internal sales and operations team members to support agency partners and achieve sales goals
• Train on industry fundamentals as well as IFG resources, tools and platforms
• Involve both inbound and outbound calling to agents/agencies. In person consulting when applicable
• Increase IFG distribution with effective recruiting and Agency Onboarding
• Support agency growth through development tactics that are both strategic and measurable
• Accountable for achieving new sales and/or renewal goals for a defined territory
• Responsible for organizing and managing the day-to-day selling and account management activity

Use your skills to make an impact
 

Required Qualifications:

• Active Health & Life Insurance licenses or the ability AND willingness to obtain within 90 days
• Applicant must live in the Region specified
• 12+ Months of sales experience in the Healthcare Industry
• Strong organizational, interpersonal, communication and presentation skills   
• Ability to lead and train a team of sales associates, utilize technology tools and build relationships with partners.
• High level of self-motivation and the ability to accomplish goals independently
• Professional experience in Microsoft Office programs (Outlook, Excel, PowerPoint, Word)--intermediate or better proficiency level
• Must be located in one of the following states: ME, NH, VT, NY, MA, RI, CT, NJ, PA, WV, VA, KY, TN, NC, GA, or SC

Preferred Qualifications

• Bachelor’s degree and 5+ years of experience in the Medicare industry with a focus on management/leadership
• Experience working with Medicare Products and brokers.

Additional Information

This position is with Humana’s FMO, Innovative Financial Group and not a role within Humana Marketpoint.

• Travel Requirements: 50% with some overnight stays
• Hiring for the following states: - EAST: ME, NH, VT, NY, MA, RI, CT, NJ, PA, WV, VA, KY, TN, NC, GA, or SC

Any Humana associate who speaks with a member in a language other than English must take a language proficiency assessment, provided by an outside vendor, to ensure competency. Applicants will be required to take the Interagency Language Rating (ILR) test as provided by the Federal Government. 

Virtual Pre-Screen

As part of our hiring process for this opportunity, we will be using an exciting interviewing technology called HireVue to enhance our hiring and decision-making ability. HireVue allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule.

If you are selected for a first round interview, you will receive an email correspondence (please be sure to check your spam or junk folders often to ensure communication isn’t missed) inviting you to participate in a HireVue interview. In this interview, you will listen to a set of interview questions over your phone or text and you will provide recorded responses to each question. You should anticipate this interview to take about 15 to 30 minutes. Your recorded interview will be reviewed and you will subsequently be informed if you will be moving forward to next round of interviews.

Alert:  Humana values personal identity protection.  Please be aware that applicants selected for leader review may be asked to provide their social security number, if it is not already on file.  When required, an email will be sent from Humana@myworkday.com with instructions on how to add the information into your official application on Humana’s secure website.

Additional Information

Work-At-Home Requirements

At minimum, a download speed of 25 mbps and an upload speed of 10 mbps is recommended; wireless, wired cable or DSL connection is suggested Satellite, cellular and microwave connection can be used only if approved by leadership Associates who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense. Humana will provide Home or Hybrid Home/Office associates with telephone equipment appropriate to meet the business requirements for their position/job. Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information

Any Humana associate who speaks with a member in a language other than English must take a language proficiency assessment, provided by an outside vendor, to ensure competency. Applicants will be required to take the Interagency Language Rating (ILR) test as provided by the Federal Government. 

Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.

 

$70,000 - $95,500 per year

 

This job is eligible for a commission incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

Application Deadline: 04-14-2025
About us
 Humana Inc. (NYSE: HUM) is committed to putting health first – for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.

Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or veteran status. It is also the policy of Humana to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

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