AEM Expert Solution Consultant
Remote California, United States
Our Company
Changing the world through digital experiences is what Adobe’s all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences! We’re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen.
We’re on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours!
Job Description
As an AEM Expert Solution Consultant, you will lead engagements with our largest and most innovative customers. These engagements will span the entire customer lifecycle, from deep discovery phases illustrating how a customer’s vision and use cases can be realized using Adobe Experience Manager, to working with long-standing AEM customers, helping them understand the benefits of new features and integrations, and guiding them in leveraging these for their existing investments.
You will participate in and lead deep-dive architectural discussions, including but not limited to Adobe Experience Manager or Experience Cloud solutions. You will build complex software demos showcasing advanced-level use cases in Adobe Experience Manager. You will educate customers on all integration options, including both native and custom APIs. You will also collaborate with our internal partners—Solution Consultants and Customer Success Managers—to better understand prevalent customer issues and opportunities, allowing the AEM SC team to continue delivering greater value and impact.
What Current SCs Say About The Role:
Creative Position: "This position is the rarest SC position I have encountered. I have the charter, backing, and resources to shape the strategy for our team engagement model with clients. We are problem solvers, solution finders crafting groundbreaking digital marketing solutions."
Lifestyle Role: "What I love about the SC role is that it’s more of a lifestyle than a job. The focus is completely on what matters: how am I impacting sales cycles with my team and developing my subject matter expertise across the Adobe Cloud not how many hours am I in the office."
Work/Life Balance: "I've been an SE/SC now for 6 years at a couple of different companies. Adobe is at a different level in terms of personal development and work/life balance. The whole company shuts down for two weeks on top of the best PTO and flexible work schedule in the industry."
Preferred Qualifications
- Demonstrated passion for digital experiences and/or cloud technology.
- Outstanding interpersonal skills with the ability to work effectively with people at all levels.
- Ability to communicate complex ideas effectively verbally, in writing, and within presentations and demonstrations to C level executives within our client base.
- Demonstrate thought leadership in the content space through regular interactions with Adobe Experience Manager Product Management and Engineering,
- High degree of intellectual curiosity and ability to absorb concepts quickly while independently executing complex strategies leading to a technical win.
- Foundational knowledge of Adobe Experience Manager or other enterprise grade CMS systems.
- Ability to guide and recommend deployment architectures, sizing, communicate development lifecycle, tooling, and standard methodologies.
- 5+ years of technical pre-sales experience, or 2+ years of implementation experience with a CMS or Cloud based digital experience solution.
- Willingness to travel up to 30% (actual amount may be less)
At Adobe, for sales roles starting salaries are expressed as total target compensation (TTC = base + commission), and short-term incentives are in the form of sales commission plans. Non-sales roles starting salaries are expressed as base salary and short-term incentives are in the form of the Annual Incentive Plan (AIP).
In addition, certain roles may be eligible for long-term incentives in the form of a new hire equity award.
Adobe will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and “fair chance” ordinances.Adobe is proud to be an Equal Employment Opportunity and affirmative action employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law. Learn more.
Adobe aims to make Adobe.com accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email accommodations@adobe.com or call (408) 536-3015.
Adobe values a free and open marketplace for all employees and has policies in place to ensure that we do not enter into illegal agreements with other companies to not recruit or hire each other’s employees.
ApplyJob Profile
Annual incentive plan Best PTO Commission plans Company shutdown for two weeks Employee experiences Equal opportunity Exceptional employee experiences Flexible Work Schedule Long-term incentives Sales commission plans Short-term incentives Work-life balance
Tasks- Architectural discussions
- Build software demos
- Collaborate with internal teams
- Customer success
- Educate customers on integrations
- Lead customer engagements
Adobe Adobe Experience Manager AEM APIs Architectural Discussions Cloud solutions Cloud Technology Creative Customer Engagement Customer Success Design Digital Experience Digital Experiences Digital Marketing Digital marketing solutions Enterprise Equity award Experience cloud Implementation Interpersonal IT Leadership Management Marketing Organization Presentation Product Management Sales Software Demos Subject matter expertise Target Technical Strategy Thought Leadership Writing
Experience5 years
Education TimezonesAmerica/Anchorage America/Chicago America/Denver America/Los_Angeles America/New_York Pacific/Honolulu UTC-10 UTC-5 UTC-6 UTC-7 UTC-8 UTC-9