AEM Expert SC, Practice Lead

Our Company

Changing the world through digital experiences is what Adobe’s all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences! We’re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen. 

We’re on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours!

Job Description

As an AEM Expert Solution Consultant, you will lead engagements with our largest and most innovative customers. These engagements will span the entire customer lifecycle, from deep discovery phases illustrating how a customer’s vision and use cases can be realized using Adobe Experience Manager, to working with long-standing AEM customers, helping them understand the benefits of new features and integrations, and guiding them in leveraging these for their existing investments. 

You will participate in and lead deep-dive architectural discussions, including but not limited to Adobe Experience Manager or Experience Cloud solutions. You will build complex software demos showcasing advanced-level use cases in Adobe Experience Manager. You will educate customers on all integration options, including both native and custom APIs. You will also collaborate with our internal partners—Solution Consultants and Customer Success Managers—to better understand prevalent customer issues and opportunities, allowing the AEM SC team to continue delivering greater value and impact.
 
What Current SCs Say About The Role: 

Creative Position: "This position is the rarest SC position I have encountered. I have the charter, backing, and resources to shape the strategy for our team engagement model with clients. We are problem solvers, solution finders crafting groundbreaking digital marketing solutions." 

Lifestyle Role: "What I love about the SC role is that it’s more of a lifestyle than a job. The focus is completely on what matters: how am I impacting sales cycles with my team and developing my subject matter expertise across the Adobe Cloud not how many hours am I in the office." 

Work/Life Balance: "I've been an SE/SC now for 6 years at a couple of different companies. Adobe is at a different level in terms of personal development and work/life balance. The whole company shuts down for two weeks on top …