Advisory Services - Principal

Overview

Working at Atlassian

Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.

Responsibilities

Your future team

The Atlassian Advisory Services team is a remote, globally-distributed team of Atlassian solution advisors who are passionate about creating customer success. Advisory Services team members engage with enterprise organizations having some of the most complex business challenges and help them deliver a delightful solution to their users. We provide teams of trusted advisors helping orchestrate successful outcomes with customers to help them get the most out of their Atlassian investment and unlock their ideal solution for team collaboration. At Atlassian, you'll have an impact on millions of users, fast! We don't just want to know your opinions, we want to see your ideas in action. We hire great people and then trust them to be great.

We're hiring an Advisory Principal to join our Advisory Services Delivery team, reporting to a Senior Delivery Manager. This is not a managerial role. Atlassian Principals are technology and process champions, delivering guidance across our Solution areas. Principals demonstrate solution expertise to frame the customer's strategic direction and craft solutions to realize customer value. They partner with their team to deliver the solutions and recommendations to help the customer achieve their desired outcomes and business objectives.

You will help our strongest promoters showcase successes to their peers, and serve as the tip of the spear in growing the reach of our technologies for new use cases and markets.

In this role, you will:

• Partner with customer, channel, and internal teams to solve Atlassian Platform challenges and achieve their business goals using Atlassian Solutions

• Build relationships with senior customer leadership to understand their business, goals, and strategy to help support Atlassian's engagement roadmap

• Reach into all parts of Atlassian to influence and facilitate a deeper level of engagement with our largest enterprise customers

• Lead complex projects and drive global initiatives, providing strategic guidance within the business, and mentor team members

• Create globaly-applicable solution content to support customer goals and outcomes

• Cultivate deep industry expertise, staying up-to-date with evolving practices that support different types of teams

• Collaborate with …