Account Manager- Retail

Location:

This is a US remote/virtual position.

Overview:

Blue Yonder is seeking an Account Manager to sell software solutions primarily into Retail - Hardlines/Softlines accounts. The successful candidate will be responsible for managing the expansion of existing contracts and ensuring customer satisfaction, identifying upsell and cross-sell opportunities, and working closely with internal teams to provide a seamless customer experience. Previous supply chain management solutions sales experience at the enterprise-level ($2B annual revenue and above) is highly preferred.

Scope:

• Serve as the point person to identify, prioritize, pursue and close expansion opportunities within existing Blue Yonder customers

• Develop effective and specific account plans to ensure revenue target delivery and balanced growth

• Manage sales pipeline, prospect and assess sales, and move a multiple transactions simultaneously through the sales pipeline

• Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders; coordinate internal resources (CSM, SE, etc.) to maximize value

• Establish positive relationships based on knowledge of customer requirements and dedication to value (value of counsel and expertise, value of solutions, value of implementation expertise)

• Actively understand each account’s strategic growth plans, technology strategy and the competitive landscape

• Review public information (e.g., new executive appointments, earnings statements, press releases) for the customer and its competitors to remain updated on key industry trends and issues impacting the customer

• Create & maintain actionable account plans to develop strategies, identify customer's priorities and hurdles, and identify new business opportunities

• Oversee all commercial activities within accounts and across theaters, owning the end-to-end relationship and success

• Use value justification, benchmarking and return-on-investment data to support decision process

• Be proficient with a working knowledge and understanding across all Blue Yonder products and solutions

• Negotiate terms on SaaS contracts

Qualifications: 

• 10+ years’ sales experience with enterprise software sales for a high-growth company

• Proven business acumen and revenue forecasting in an Account Management role

• Proven ability to build and execute strategic customer roadmap

• Demonstrated ability to successfully influence and negotiate commercial agreements

• Experience using CRM software and MS Office

• Knowledge of Supply Chain industry and experience selling into Enterprise Retail accounts

• Virtual-based opportunity: Ability to travel 50% or more within the U.S

• Bachelor’s degree; equivalent experience also considered

#LI-Remote

*LI-HH1

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The salary range for this position is: USD $132,950.00 - $150,000.00.

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The salary range information provided, reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. …