Account Manager - Remote, Oklahoma City, Oklahoma

With millions of diners, tens of thousands of restaurants, and 23+ years of experience, OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), is an industry leader with a unique insight into the world of hospitality. We champion restaurants, bars, wineries, and other venues around the world, helping them attract guests, manage capacity, improve operations and maximize revenue.

Every employee at OpenTable has a tangible impact on what we do and how we do it. You’ll also be part of a global network that includes OpenTable and KAYAK's portfolio of travel brands including Swoodoo, checkfelix, momondo, Cheapflights, Mundi and HotelsCombined.

Hospitality is all about taking care of others, and it defines our culture. You’ll work in a welcoming and inclusive environment, and get the benefits, flexibility, and support you need to succeed.

The Account Manager manages a portfolio of restaurants and is responsible for the full customer lifecycle. 

Key Responsibilities and Duties:

• Cultivate and build upon existing high-level relationships to serve as a trusted advisor to Restaurants. 

• Assist restaurant management with configuration to optimize reservation flow

• Understand customer needs and identify sales opportunities to sell premium marketing tools 

• Build and apply data-driven presentations for ongoing business reviews

• Achieve company goals and sales objectives set quarterly.

• Track weekly meeting activity in Salesforce

• Monthly meetings with Elite members

• Act as an advocate for restaurant customers and resolve cross-functional issues

• Act as the high-level point of contact for restaurant customer concerns

• Work with the Marketing team to help design and launch restaurant specific marketing programs and drive participation in promotional programs

• Capture feedback from restaurants to suggest feature and functionality requirements for product upgrades

• Educate operators about trends in the industry and offer actionable, …