Account Manager - Regional Energy Network

Title: Account Manager – Regional Energy Network  
Location: Remote CA - Must be located in Southern California 

Ready to make a difference? 

Are you passionate about making a difference in energy efficiency? ICF is looking for an enthusiastic Account Manager to inspire multifamily property owners, property managers, and contractors in Southern California. Your role will be pivotal in identifying energy efficiency opportunities and guiding participants through our programs. 

Key Responsibilities: 

• Customer Engagement: Help customers and trade allies understand and maximize the benefits of our energy efficiency programs and incentives. 

• Sales & Support: Work closely with end-users, dealers, and contractors to explain efficiency measures and assist with the enrollment process. 

• Field Work: Travel to meet with contractors, vendors, and customers, providing hands-on support and building strong relationships. 

• Account Management: Build and maintain an account base that achieves current year savings and develops a robust pipeline for the following year. 

• Customer Service: Deliver high-quality customer service to ensure repeat business and long-term satisfaction. 

This home-based position offers flexibility while making a tangible impact on energy efficiency in Southern California. If you're ready to drive change and help our customers achieve their energy goals, we want to hear from you! 

Why you will love working here: 

• Quality of life: Flexible workplace arrangements, work-life balance 

• Investment of the community: Donation matching, volunteer opportunities 

• Investment in you: Tuition reimbursement, access to professional development resources, 401k matching, Employee Stock Purchase Plan 

• And many, many more (Ask your recruiter for more details!) 

What you will be doing: 

• Customer Engagement: Educate customers and trade allies on energy efficiency programs and incentives. 

• Sales & Support: Collaborate with end-users, dealers, and contractors to explain efficiency measures and assist with enrollment. 

• Field Work: Travel to meet with contractors, vendors, and customers, providing hands-on support. 

• Account Management: Build and maintain an account base to achieve current year savings and develop a pipeline for the following year. 

• Customer Service: Deliver high-quality service to ensure repeat business and long-term satisfaction. 

• Opportunity Identification: Identify energy efficiency opportunities for multifamily properties. 

• Program Facilitation: Facilitate participation in energy efficiency programs. 

• Relationship Building: Establish and maintain strong relationships with property owners, managers, and contractors. 

• Savings Goals: Help customers achieve their energy savings goals. 

• High-Quality Service: Ensure a high standard of customer service throughout the process. 

Additional Tasks 

• Help lead a team of account managers, which includes training and mentoring junior staff. 

• Develop …