Account Manager
Fully Remote - United States
Are you excited about a career in SaaS that has a direct effect on the hospitality industry? This might be the perfect opportunity for you!
In this role you will:
At Actabl, our customers are at the heart of everything we do. We are seeking an experienced Account Manager to grow deep relationships with our valued customers, identify opportunities to add more value through Actabl’s software solutions, and lead revenue opportunities through our sales process.
Typical Functions:
Customer Champion
- Be the sales champion for our valued customers after they are onboarded to Actabl’s platform, representing the Actabl’s brand and all of our software solutions
- Understand existing customer goals, pain points, current product usage, and industry trends to proactively identify expansion and upsell opportunities
- Collaborate with our Customer Success team to help customers maximize product use, value, and satisfaction with Actabl’s software solutions
Account Growth and Retention
- Grow revenue with our existing customers by demonstrating the business value of using additional products/features from Actabl’s software solutions
- Lead sales opportunities from identification through legal contracting, following Actabl’s defined sales process and maintaining exceptional CRM hygiene for accurate forecasting
- Manage the renewal process to successfully recontract our existing customers into balanced terms that profit our business and benefit our customers
Industry and Product Knowledge
- Stay up-to-date on hospitality industry trends and participate in hospitality conferences or customer events as necessary to build relationships
- Be a champion of Actabl’s innovative platform with the ability to conduct informative demos for our Business Intelligence, Operations Management and CapEx, and Labor Management software solutions
- Other duties or functions may be assigned
- Proven experience in a Sales or Account Management role, preferably in a SaaS environment
- Deep hospitality industry expertise and relationships
- Business acumen and proven ability to close deals and negotiate for positive outcomes
- Proficiency with Salesforce or other CRM software
Employees at Actabl are eligible for the following benefits:
- Competitive Pay
- 100% paid for benefits for Actabl employees: health, dental, and vision insurance
- Traditional & Roth 401(k) plans with employer match
- Discretionary time off
- Flexible work arrangements
- Robust company holiday list and winter closure
- Leadership development
Sound like you? Please click on the "apply" button.
Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.
You will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Salary Description
Base salary of $90,000 with an additional 50% compensation from hitting revenue targets (total target compensation of $180,000). Uncapped commission structure with accelerators for exceeding targets.
Job Profile
Must be authorized to work in the U.S. No visa sponsorship available
Benefits/Perks100% paid health benefits 401(k) with match Competitive pay Discretionary Time Off Flexible work arrangements Fully remote Leadership development Vision Insurance
Tasks- Conduct product demos
- Grow customer relationships
- Identify upsell opportunities
- Manage sales process
- Renew contracts
Account management Business Intelligence CRM Customer Success Hospitality Hospitality industry Labor Management Leadership Operations Management SaaS Sales Salesforce
Experience3 years
Education TimezonesAmerica/Anchorage America/Chicago America/Denver America/Los_Angeles America/New_York Pacific/Honolulu UTC-10 UTC-5 UTC-6 UTC-7 UTC-8 UTC-9