Account Coordinator

You could be the one who changes everything for our 28 million members. Centene is transforming the health of our communities, one person at a time. As a diversified, national organization, you’ll have access to competitive benefits including a fresh perspective on workplace flexibility.
 

Position Purpose: Serve as customer support for client accounts ensuring the highest level of customer satisfaction

• Collaborate with Account Management team, serve as the initial point of contact for issue resolution, and escalate inquiries to respective business groups as needed
• Assist with account planning and support strategies of clients
• Assist in identifying and solving customer needs, issues and inquiries
• Maintain and provide reports to identify data and trends
• Participate in plan readiness review and operational meetings for assigned clients
• Minimal travel required

Education/Experience: Associate’s degree in business, related field or equivalent experience. 2+ years of project management, customer service or client relations experience. Healthcare experience preferred.

Pay Range: $18.66 - $31.73 per hour

Centene offers a comprehensive benefits package including: competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and a flexible approach to work with remote, hybrid, field or office work schedules.  Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law.  Total compensation may also include additional forms of incentives.

Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law.

Qualified applicants with arrest or conviction records will be considered in accordance with the LA County Ordinance and the California Fair Chance Act

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