XM Strategist, Manager - Enterprise
United States (Remote)
At Qualtrics, we create software the worldâs best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platformâwe are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit, determination, and a disdain for conventionâbut most of all it requires close-knit, high-functioning teams with an unwavering dedication to serving our customers.
When you join one of our teams, youâll be part of a nimble group thatâs empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together, by passing the mic and iterating until the best solution comes to light. You wonât have to look to find growth opportunitiesâready or not, theyâll find you. From retail to government to healthcare, weâre on a mission to bring humanity, connection, and empathy back to business. Join over 5,000 people across the globe who think thatâs work worth doing.
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XM Strategist, Manager - Enterprise
Why We Have This Role
Our XM Strategists support our sales teams by bringing their years of experience and credentials to bear through defined client engagements ranging from executive coaching sessions to more in-depth workshops. This team dives deep on key deals and strategic accounts to positively influence time to close, average deal size and overall win percentage. The XM Strategist, Manager for our enterprise business will act as an expert advisor across our core XM domains (customer, employee and market research) as well as across several potential key industry verticals including Locations, Tech/Media/Telco and Goods/Services. Additionally, this role will manage a team of approximately 4-10 individual contributors that will solely focus on advising clients and sales across domains and verticals listed above. While most of your efforts will be focused in the pre-sales environment, some of the additional cross-functional initiatives may include input in product direction, content generation, contributing to analyst reports/relationships, attending events, and influencing account-based marketing activity.
How Youâll Find Success
- Thrive as a subject matter expert focused on pre-sales engagements that build, expand and close pipeline in the most critical accounts for the business, with the most critical stakeholders and decision makers.
- Serve as a strategic partner to the sales team in key opportunities, delivering outputs that help customers build their vision for experience âŚ
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Growth Opportunities Remote work Team culture
Tasks- Advise clients
- Coaching
- Influence product direction
- Manage a team
- Support sales teams
Account Based Marketing Client Engagement Coaching Collaboration Communication Consulting Content Generation Cross-functional Collaboration Customer Experience Customer Success Data analysis Employee Experience Executive Coaching Experience Management Go-To-Market Strategy Healthcare Innovation Market Research Sales Sales Strategy Team Management Workshops
Experience5 years
EducationBusiness College degree Economics Graduate Degree Psychology Social Sciences
TimezonesAmerica/Anchorage America/Chicago America/Denver America/Los_Angeles America/New_York Pacific/Honolulu UTC-10 UTC-5 UTC-6 UTC-7 UTC-8 UTC-9