Workers' Compensation Claim Supervisor Technical

Overview

Advance Your Career as a Workers’ Compensation Claim Supervisor – Technical

Location: Fully Remote (reporting to Wall Township, NJ)Work Hours: Monday-Friday, 8:00 AM to 4:30 PMSalary: $85,000 - $88,000 per year

Please note: This is a fully remote position. As a key member of our claims team, your role will involve supervising 450-500 claims while maintaining and working a desk of 50-60 claims across multiple jurisdictions and industries.

At CCMSI, we’re committed to delivering exceptional claims service. As an Employee-Owned Third Party Administrator, we foster a collaborative and innovative culture where your contributions matter. Certified as a Great Place to Work, CCMSI provides opportunities to develop your career while making a meaningful impact on a dynamic, nationwide organization.

Why You’ll Love Working Here

• Employee-Owned Culture: Work in an environment where your efforts directly contribute to the company’s success.
• Supportive Team: Collaborate with experienced professionals dedicated to maintaining high standards in claims handling.
• Career Growth: Gain valuable experience in supervising complex claims, with the potential to advance to management positions.

Responsibilities

What You’ll Do

As a Workers’ Compensation Claim Supervisor – Technical, you’ll provide supervision, oversight, and hands-on support to ensure quality and compliance in claims handling. This role involves:

• Claims Supervision: Overseeing 450-500 claims across PA, NJ, MD, NY, and DE jurisdictions, ensuring compliance with Corporate Claim Standards and client-specific handling instructions.
• Hands-On Claims Handling: Maintaining a personal caseload of 50-60 claims across various industries.
• Technical Oversight: Guiding and mentoring adjusters on investigations, evaluations, and adjustments to ensure thorough and accurate claims resolution.
• Litigation Management: Providing oversight of litigation, including attorney selection, planning, budgeting, and strategic resolution of litigated claims.
• File Reviews and Reserve Oversight: Reviewing files for compliance, accuracy, and adherence to standards; establishing and managing reserves.
• Collaboration: Partnering with clients and internal teams to ensure smooth claims handling and prompt issue resolution.
• Data Analysis and Reporting: Preparing reports and updates to track claims progress and identify areas for improvement.

Qualifications

What You Bring to the Table

Must-Have Skills:

• Exceptional oral and written communication skills.
• Proven ability to manage multiple priorities in a fast-paced environment.
• Strong analytical and negotiation skills.
• A proactive, self-starter mentality with attention to detail.
• Ability to mentor and guide team members effectively.
• Proficiency in Microsoft Office programs, particularly Excel.

Preferred Experience:

• Adjuster’s licenses in NY and DE (highly desired).
• Experience handling claims in PA, NJ, MD, NY, and DE jurisdictions.
• Seven (7) years of claims experience with three (3) years of supervisory experience preferred.
• AIC perferred but not required. 

Why This Role is Unique

While this position does not involve direct supervision of employees, it requires excellent mentoring and communication skills to guide adjusters in managing investigations and claim resolutions.

Ready to Elevate Your Claims Career?

If you’re a detail-oriented, driven individual with a passion for claims handling and mentoring, this is your chance to make a significant impact in a collaborative, fast-paced environment. Apply today to join our team!

CCMSI is an Affirmative Action / Equal Employment Opportunity employer offering an excellent benefits package, including Medical, Dental, Prescription Drug, Vision, Flexible Spending, Life, ESOP, and 401K. Background checks are conducted in compliance with applicable federal, state, and local laws.

Disclaimer: The posted salary range reflects the anticipated base pay for this role. Actual pay will depend on factors such as qualifications, experience, location, and internal equity. Additional compensation may include bonuses, benefits, or other forms of pay.

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