VP, Implementations (Workforce AI)

Join Aya Healthcare, winner of multiple Top Workplace awards!

As the VP of Implementation, Workforce AI, your primary responsibility will be to oversee the successful implementation and delivery of our products and services to clients. You will play a crucial role in ensuring that our healthcare technology solutions are effectively deployed, integrated, and utilized by our customers. 

Who We Are: 

We’re a $10+ billion, rapidly growing workforce solutions provider in the healthcare industry. We deliver tech-enabled services that help healthcare organizations meet and manage their contingent labor needs. We build and manage tech-enabled marketplaces for national and local healthcare talent and deliver contingent labor management solutions through our proprietary software platform.

At Aya, we’re obsessed with creating exceptional experiences for our clients, clinicians and employees. In fact, we put employee satisfaction above all else. Our team members are responsible for incomparable customer experience and we know that happy employees are critical to maintaining happy clients. We foster an entrepreneurial, high-energy, low-bureaucracy culture and value innovative thinking and creative problem solving. We embrace diversity in thought and backgrounds unified by a commitment to high achievement. When you join Aya, you’ll be surrounded by teammates who care about you as an individual and leaders who will help you grow both personally and professionally.

Responsibilities: 

• Leadership:
  • Oversee the implementation of Workforce AI ensuring integration across HR, Payroll, and Scheduling & Finance systems.
  • Build and lead a high-performing team of solution consultants, project managers, and other relevant staff members. 
  • Collaborate with executive leadership on strategic decisions and project milestones. 
  • Provide guidance, coaching and support to ensure the team’s success along with our client’s success.
  • Mentor and coach consultants and managers, fostering their professional growth and development. 
  • Lead cross-functional teams, including IT, HR, Payroll, and external vendors, ensuring alignment with business strategies 
• Client Relationship Management: 
  • Develop and maintain strong relationships with senior-level clients, understanding their needs and business challenges.
  • Serve as the primary escalation point for clients during the implementation and delivery phase.
  • Build strong relationships with key stakeholders, understand their needs, and proactively address any concerns or issues that may arise.
  • Provide strategic advice and solutions to clients, often in complex and high-stakes situations. 
• Solution Design and Configuration: 
  • Collaborate with cross-functional teams, including product development, sales, and support to ensure that client requirements are accurately translated into the design and configuration of our healthcare technology solutions.
  • Contribute to the company’s knowledge base by developing new methodologies, tools, and insights. 
• Quality Assurance: 
  • Develop and implement quality assurance and validation processes and standards to ensure the successful implementation and delivery of our products and services.
  • Continuously monitor project progress, identify potential risks, and implement appropriate mitigation strategies. 
• Project Management: 
  • Lead and manage the end-to-end implementation process of our healthcare technology solutions projects, ensuring projects are delivered on time, within budget and according to client requirements. 
• Continuous Improvement: 
  • Drive continuous improvement initiatives to optimize implementation processes, enhance customer satisfaction and increase efficiency. Regularly assess and evaluate the effectiveness of implemented solutions and identify areas for improvement. 
• Additional Responsibilities:
  • Oversee data migration, testing, and system integration for a smooth transition
  • Ensure effective change management and training plans for WFAI Users 

Required Qualifications:

• 10+ years of ERP and workforce management software implementation experience 
• Strong experience leading Workday ERP and Kronos/UKG implementations or upgrades 
• Knowledge of Workday HCM, Finance, Payroll, and Kronos/UKG modules 
• Minimum of 2 years’ experience managing implementation teams, exhibiting strong leadership skills with a history of building and managing high-performing teams.
• Project Management: Strong project management skills with experience handling multiple implementations simultaneously 
• Technical Proficiency: Knowledge of UKG configuration, data integration, and reporting tools 
• Experience in the full lifecycle of WFM projects 
• Familiarity with the Workato integration layer 
• Excellent communication and people skills, with the ability to effectively interact with clients, stakeholders, and cross-functional teams. 
• Strong organizational skills and the ability to manage multiple priorities, projects, and stakeholders simultaneously. 
• Demonstrated ability to analyze complex problems, develop creative solutions and make data-driven decisions. 
• Bachelor’s degree in business, Information Technology, or a related field (Master's preferred). 
• PMP certification preferred 
• Workday certification preferred

What We Offer: 

• Free premium medical, dental, life and vision insurance 
• Generous 401(k) match 
• Aya also offers other benefits to those that are eligible and where required by applicable law, including reimbursements and discretionary bonuses 
• Aya provides paid sick leave in accordance with all applicable state, federal, and local laws. Aya’s general sick leave policy is that employees accrue one hour of paid sick leave for every 30 hours worked. However, to the extent any provisions of the statement above conflict with any applicable paid sick leave laws, the applicable paid sick leave laws are controlling 
• Celebrations! We hit our goals and reward ourselves.  
• Company-sponsored virtual events, happy hours and team-building activities are always on the horizon — plus, you get a special treat on your birthday! 
• Unlimited DTO — we believe in time off!  
• Virtual yoga, meditation or boot camp classes offered daily 

Compensation: Aya reasonably anticipates the pay scale for this position to be an annual salary of $185,000 to $225,000.  

The pay scale for this position may vary if applicant possesses experience outside of what Aya reasonably anticipates for this position. Bonuses are subject to the role and your manager’s discretion. 

Aya is an Equal Opportunity Employer (EEO), including Disability / Vets, and welcomes all to apply. Please click here for our EEO policy.