Vice President (VP) of Sales

Company Description

MyTime produces an Enterprise SAAS product serving multi-location chains and franchises in the beauty, wellness, pets, and fitness verticals. Our mission critical software -- which includes appointment scheduling and online booking, client record management, email and SMS marketing, and Point of Sale with integrated payment processing -- is used in every aspect of the customer journey. We aspire to be the “operating system” of our customers’ businesses and their strategic partner in helping them achieve their vision for success.

We’ve also made it easy to plug our online booking, payments and messaging capabilities into the places customers are found today, including Google Search, Facebook, Instagram, and the merchants’ own websites and mobile apps. Upon adopting MyTime, our customers see average revenue growth of up to 30% through improved operational efficiency, greater customer retention, and access to new customer acquisition channels.

Our product is used at thousands of locations across the globe, ranging from single-location sole proprietors to multi-billion dollar Fortune 500 chains. As a completely cloud-based solution, MyTime is designed for quick and easy deployments. It’s lauded for its ease-of-use and short ramp-up time, having won numerous awards such as the Best Commerce Product from the Local Search Association.

MyTime is backed by Upfront Ventures and Khosla Ventures and was founded by Ethan Anderson, a successful serial entrepreneur whose first startup, Redbeacon, won TechCrunch50 in 2009 and was acquired by The Home Depot.

Come help us realize our goal of becoming the world’s leading appointment scheduling and retail commerce platform!

Job Description

As the VP of Sales, you will be expected to:

• Build and grow the sales team and train new hires
• Codify the sales playbook, including setting meetings, executing discovery calls, delivering product presentations, handling objections, and converting prospects to successful customers
• Implement a process to test, learn, and iterate on components of the sales playbook ensure optimization
• Establish an annual sales plan defining sales hiring goals, KPIs, and the corresponding monthly revenue output
• Develop an accurate monthly forecast for the company
• Assess sales metrics and translate insight into improvements
• Provide on-going coaching to salespeople
• Work with functional leaders from marketing, customer success, product, and finance to properly align sales execution with the broader company goals

Key Responsibility: Own recruiting & retention of sales reps:

• Build and maintain a best-in-class sales team by recruiting, training, motivating and developing the right talent
• Design compensation and incentive programs that …