Veterinary Relationship Manager - Virtual

*This position is located fully remote in the United States*

Covetrus is a global animal-health technology and services company dedicated to empowering veterinary practice partners to drive improved health and financial outcomes. We’re bringing together products, services, and technology into a single platform that connects our customers to the solutions and insights they need to work best. Our passion for the well-being of animals and those who care for them drives us to advance the world of veterinary medicine. Covetrus is headquartered in Portland, Maine, with more than 5,500 employees, serving over 100,000 customers around the globe.

The Veterinary Relationship Manager is a quota-carrying role that leads the holistic relationship of our Veterinary customers, inclusive of growing, optimizing, and retaining the entirety of the customer’s business with Covetrus. This role is responsible for driving growth and maximizing share of wallet for in-clinic, technology, and specialty products within their designated sales territory.  

This position is a proactive, in-person sales role responsible for identifying and addressing customer needs, pain points, and opportunities to optimize and improve the adoption of existing products, as well as selling point solutions when opportunities are identified. The Veterinary Relationship Manager will closely partner with Veterinary Account Executives (VAE) to identify VetSuite opportunities and drive further growth within the in-person sales segment. 

Essential Duties and Responsibilities: 

· Serves as the key sales contact to optimize and nurture accounts with a focus on overall relationship growth and long-term customer relationships to meet company financial targets. 

· Supports the sales team in achieving and exceeding revenue and gross profit goals through customer relationship nurturing.    

· Leverages internal content and expertise to drive engagement activities, including webinars, and optimization initiatives that support revenue growth and adoption. 

· Identifies customer needs, pain points, and opportunities to proactively generate potential VetSuite opportunities and drive further growth and adoption within the sales segment.  

·Collaborates closely with Veterinary Account Executives to assess, communicate, and pursue VetSuite leads to maximize growth potential and customer value; communicates VetSuite leads to VAE via Salesforce.com 

· Acts as a primary customer liaison for the implementation and onboarding processes, ensuring seamless transitions and a positive customer experience.  

· Analyzes internal reports to optimize customer utilization, identify growth opportunities, and guide sales team efforts.  

·Maintains critical data and customer updates within SFDC to effectively track and support the sales process and customer relationships.  

·Performs additional duties and tasks as …