Underwriter, Commercial Lines (Small Commercial)

If you’re passionate about helping people protect what matters most to them, as well as innovating and simplifying processes and operations to provide the best customer value, then Nationwide’s Property and Casualty team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care.

Compensation Grade: D3 Payband

Job Description Summary

Success on our team requires a blend of customer service skill and analytical prowess. There’s no shying away from challenges here. Each account we work on is complex and interesting. Satisfaction comes from finding solutions that provide the best coverage and give our partner agents a way to differentiate themselves from the competition. If you are adaptable, responsive, love customers and really want to make a difference, we want to hear from you!

As an Underwriter, you'll accept, retain and prices low to moderate exposure new, renewal and endorsement commercial business policies based on granted authority. We'll count on you to provides other underwriting technical support as requested and proactively partner with agencies and field sales to consult on and develop business opportunities.

Job Description

Key Responsibilities:

• Captures information from multiple sources according to company guidelines to perform underwriting analysis. May require gathering verbal information or data through reports or other electronic means.

• Reviews individual risks for acceptability, and handles those within authority, based on company underwriting guidelines and standards. Underwriting analysis may include review of total relationship using all available information relevant to the book of business.

• Manages workflow and intricacies of underwriting complex accounts utilizing company tools and systems. Ensures file handling quality and workflow efficiency.

• Underwrites new business, renewals and endorsements. May negotiate price and coverage as appropriate to book business.

• Plans completion of assignments to meet agreed upon timelines and service level agreements.

• Consults with agents and internal partners. Understands capabilities and opportunities and drives maximum value of relationships. Identifies and consults on business development opportunities.

• Communicates with agents and other internal and external business partners by requesting and providing requested information.

• Strengthens agency relationships through quality contact on underwriting matters, promoting profit and new business growth, renewal retention and service capabilities. Participates in the management of business performance.

• Responds to requests from agents and underwriting staff with resolution within established time and service standards to facilitate and expedite …