TPO Approval Specialist

About JMAC Lending

With over 25 years of experience, JMAC Lending stands out in the industry by delivering exceptional service and innovative products. We are committed to supporting our partners in growing their businesses. Our culture revolves around exceeding current market offerings, positioning us as the lender of choice for our clients. Our dedicated associates, equipped with impressive credentials, engage in ongoing education to ensure their expertise is coupled with actionable experience. Built on a foundation of the highest ethical standards, we efficiently provide competitive pricing for wholesale and correspondent lending, ensuring a reliable experience for our clients.

The TPO Approval Specialist position provides analytical and administrative support to the underwriting team.  This is a full-time opportunity offering competitive pay ranging from $18.00 to $21.00 per hour.

Job Responsibilities:

Broker Approval Process:

• Oversee the Client Approval Inbox: Engage with clients regarding requests for account status updates, resolve any issues encountered during loan registration or submission, and handle various related tasks.
• Collect and evaluate supporting documents to make informed decisions about approving or declining TPO/Correspondent applications.
• Review and compile necessary documentation for the annual recertification process for TPO/Correspondent.

Record Keeping:

• Set up company accounts and credentials in Sales Force and Encompass.
• Oversee VA and FHA requests for TPO/Correspondent through the VA portal or FHA Connection.
• Ensure NMLS updates are current in Sales Force and Encompass.
• Handle TPO/Correspondent data management while upholding data integrity in Sales Force and Encompass.
• Administer and track changes to TPO compensation plans within Sales Force and Encompass.
• Monitor pending and suspense pipelines, ensuring that statuses are updated as needed.

Requirements

Job Requirements

• 2+ years of experience in mortgage.
• Strong organizational, time management, and the drive to manage multiple tasks.
• Strong and professional written and verbal communication skills.
• Detail-oriented and committed to the highest quality.
• Self-starter with a positive Can-Do attitude.
• An open-minded individual that embraces change and innovation.
• Excellent customer support skills and service orientation.
• Ability to work cooperatively and professionally in a fast pace productive environment.

Benefits

• Comprehensive Health Care Plan (including Medical, Dental, & Vision)
• Life Insurance Options (Basic, Voluntary & Accidental Death & Dismemberment)
• Generous Paid Time Off (for Vacation & Holidays)
• Secure Retirement Plan (401k)
• Short-Term & Long-Term Disability Coverage
• Family Leave Benefits
• Access to Wellness Resources

JMAC Lending, Inc. is an Equal Employment Employer. We are committed to workforce diversity. Qualified applicants will receive consideration without regards to age, race, religion, sex, sexual orientation, gender identity or national origin.

DISCLAIMER: JMAC Lending is an evolving company. As such this job description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.