TPA Bodily Injury Adjuster

Our Story

Imagine being part of a team that’s not just shaping the future but actively driving it. At Davies North America, we’re at the forefront of innovation and excellence, blending cutting-edge technology with top-tier professional services. As a vital part of the global Davies Group, we help businesses navigate risk, optimize operations, and spearhead transformation in the insurance and regulated sectors.

What’s in Store

Davies is experiencing rapid growth and is looking for an experienced TPA Casualty Bodily Injury Adjuster to join our team. In this role, you will be responsible for evaluating, investigating, and settling bodily injury claims related to auto accidents. This position requires a minimum of four years’ experience handling claims, specifically in the areas of liability, coverage, bodily injury, and medical review.
 
 To be successful in this role, you will utilize your extensive knowledge and expertise in auto claims to assess the validity of claims, review policy coverage, and determine liability, coverage and injury exposure and settlement. You will conduct thorough investigations, gathering all necessary information and documentation, and work closely with claimants, policyholders, and other stakeholders to negotiate and settle claims in a fair and timely manner. Your excellent analytical skills will be crucial as you assess the extent of injuries or damages, estimate costs, and negotiate settlements within established authority levels. Additionally, you will collaborate with legal counsel, medical professionals, and other experts as needed to ensure accurate evaluation and resolution of claims. This position requires strong attention to detail, excellent communication and negotiation skills, and the ability to work independently while managing a high-volume caseload. 

This is a full time, remote position. 

Your Expertise, Skills, and Abilities

• Minimum of 4 years bodily injury experience 
• Hold a Multi-Line Adjuster license
• Previous experience handling Casualty claims
• Proficient in use of Microsoft Office Suite and other business-related software
• Proven ability to complete extensive reports and other correspondence 
• Establish timely contact with all applicable parties to a claim, including but not limited to insureds, claimants, and attorneys to gather facts of the loss
• Confirm coverage of claims by reviewing policies and documents
• Participate in review and discussion of large loss activity with interested stakeholders
• Assess coverage, identifying and addressing potential coverage issues
• Determine liability for third party claims
• Document information obtained regarding damages
• Manage the assignment of claim damage for inspection
• Handle and settle all assigned bodily injury, property damage and litigated claims
• Review the claim information, accept, or reject the claim, and make claim tenders
• Oversee the field assignment to assure timely inspection, documentation, and estimate of the loss
• Maintain files notes and correspondence while performing multiple tasks associated with a fast-paced environment
• Maintain claim diary for the life of the claim
• Adhere to all guidelines and claims expectations of client
• Exhibit company values of We are Dynamic, We are Innovative, We are Connected, and We Succeed Together
• Perform other duties as assigned

Knowledge, Skills, and Abilities

• Proactive, independent, and takes initiative with consistent follow through
• Superb communication skills, verbal and written, conducted in a timely manner
• Superior time management skills with capability of working with and meeting deadlines
• Exceptional capability to multi-task and prioritize with excellent organization and documentation skills in a fast-paced, dynamic work environment
• Excellent team player with interpersonal skills
• High level attention to detail and problem-solving skills
• Capable of working collaboratively and independently with minimal supervision
• Exhibit discretion with sensitive and confidential information
• Display a comfort level working with key people at all levels within an organization

Benefits

At Davies North America, we are dedicated to supporting the well-being and future of our qualifying employees. Our comprehensive benefits package includes:

• Medical, dental, and vision plans to ensure your health and that of your family.
• A 401k plan with employer matching to help you build a secure financial future.
• Our time-off policies, including Discretionary Time Off for exempt employees and Paid Time Off (PTO) package for non-exempt employees, reflect our commitment to promoting a healthy work environment.
• Paid holidays.
• Life insurance and both short-term and long-term disability plans, providing essential financial protection for you and your loved ones.

Diversity and Inclusion

Davies is dedicated to fostering a diverse and inclusive workplace that embraces a wide range of perspectives and experiences. We believe that diversity of thought is essential for innovation and creativity, and we actively promote an environment where all voices are valued and heard.

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