Territory Manager

Job Description:

Who We Are

At Agiliti, we believe every interaction has the power to change a life. We are a nationwide company of passionate medical equipment management experts who proudly serve hospitals and healthcare facilities to ensure quality medical equipment is in the right place at the right time for effective patient care. We value our diversity and celebrate our differences, always seeking diverse backgrounds, ideas and experiences. Make an impact in healthcare and grow your career with Team Agiliti!

The Territory Manager supports the field and maintenance teams in delivering quality services to existing clients. They also help introduce Agiliti services to new potential clients in a locally defined area.

What is in It for You?

• The opportunity to make a real impact on patients’ lives.
• Comprehensive Benefits Package.
• Tuition Reimbursement.
• Up to a 3% match on your 401K.
• Make any day a pay day with Daily Pay.

What You Will Do in This Role

• Monitor key performance indicators.
• Facilitate pickup and delivery of equipment as needed.
• Deliver educational content on medical devices.
• Collaborate with the Divisional Operations Manager in introducing new Agiliti services.
• Lead the onboarding of new clients.
• Develop and maintain customer relationships at departmental and mid-level management levels within the client organization.
• Prepare, complete and review analyses, surveys and reports with and for clients.
• Develop an understanding of contractual provisions, including the decision process involved in contracting maintenance and repair services for each Agiliti client in the region.
• Ensure compliance with Customer, Quality and Environmental Health and Safety requirements.
• Collaborate with various teams to improve processes, find gaps and improve overall quality of service.

• Coordinate service efforts and coverage for unexpected mobile lab or equipment failure as needed.
• Perform other duties as needed.

What You Will Need for This Role

• A bachelor’s degree or equivalent work experience.
• 5 years of management, sales or customer service experience.
• 2 years of Central Sterile Processing Department (CSPD) or Operating Room (OR) experience.
• The ability to travel a minimum of 50% to support business needs.
• Valid driver’s license and safe driving record.
• Experience and thorough knowledge of hospital’s sterile processing department and operating room environment.

• Certification from International Association of Healthcare Central Service Material Management (IAHCSMM) and Certification Board for Sterile Processing and Distribution, Inc. (CBSPD) preferred, but can be obtained within six months of hire.
• Demonstrated ability to organize, prepare, and deliver effective customer presentations.
• Proven leadership and team building skills.

DISCLAIMER

This job description in no way states or implies that these are the only duties to be performed by the employee in this position. It is not intended to give all the details or a step-by-step account of the way each procedure or task is performed. The incumbent is expected to perform other duties necessary for the effective operation of the department and the company.

What Skills You Will Use in This Role

It is the policy of Agiliti to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender identity, sex, sexual orientation, national origin, age, physical or mental disability, genetic information, marital status, status as a veteran, military service, or any other characteristic protected by applicable federal, state, or local civil rights laws. In addition, Agiliti will provide reasonable accommodations for qualified individuals with disabilities. Agiliti strictly prohibits any form of retaliation against individuals who make good faith reports of alleged violations of this policy or who cooperate in Agiliti’s investigation of such reports. Affirmative Action Policy Statements

You may be required to obtain certain vaccinations, or provide proof of current vaccination status, based on customer and/or company requirements. If vaccination is required, Agiliti will provide specific directions and cover the expense at a participating clinic. Please note, this includes the COVID-19 vaccination.

Agiliti offers a robust suite of benefits for regular, full-time, non-union employees including: health insurance options for Medical, Dental & Vision plans, Short- and Long-Term Disability plans, Flexible Spending Accounts, Health Savings Accounts, Life Insurance Options, Paid Time Off, 401K Saving Plan with employer match, Employee Discounts, Tuition Reimbursement, Daily Pay program, Employee Assistance Program, and wellness programs.

Agiliti is an equal opportunity employer and provides reasonable accommodations to employees and applicants consistent with state and federal law.

If you require assistance with your application, please contact recruiting@agilitihealth.com.

Primary Job Location:

Additional Locations (if applicable):

Job Title:

Company:

Agiliti

Location City:

Location State:

Pay Range for All Remote Positions:

This range represents the low and high ends of the Agiliti pay range for this position. This base pay range information is based on the market locations shown. The actual pay offered may vary depending on several factors including geographic location, experience, job-related knowledge, skills, and related factors. Dependent on the position offered, short-term and/or long-term incentives may be provided as part of the compensation. Applicants should apply via Agiliti's internal or external career site.