Territory Account Manager (Massachusetts)

What if the work you did every day could impact the lives of people you know? Or all of humanity?

At Illumina, we are expanding access to genomic technology to realize health equity for billions of people around the world. Our efforts enable life-changing discoveries that are transforming human health through the early detection and diagnosis of diseases and new treatment options for patients.

Working at Illumina means being part of something bigger than yourself. Every person, in every role, has the opportunity to make a difference. Surrounded by extraordinary people, inspiring leaders, and world changing projects, you will do more and become more than you ever thought possible.

Watch to hear first-hand from our employees what it's like to work in genomics at Illumina.

Seeking someone with a passion for advancing personalized medicine, translational research, drug development, and therapeutics development. Successful candidate will be creative, driven, and resourceful, with responsibility to help transition Illumina’s NGS technologies from research to clinical diagnostic testing and cutting edge therapeutics. The territory account manager will work with clients to expand Illumina’s footprint and drive revenue within the Greater Boston area. 

Responsibilities:

• Engage customers to effectively position and sell complex workflows
  • Successfully navigate and manage a multi-tiered sales process for both capital equipment, consumables, and services
• Understand economic trends driving decision making in current biotech and pharma markets
• Provide accurate sales forecasts, with a focus on instrument placement and reagent pull through
• Manage sales pipeline
  • Build a short/medium/long term sales pipeline and manage the necessary levels of sales leads, prospects, and opportunities
• Build and maintain relationships at all levels of the customer organization. Facilitate communication and relationship building between Illumina and client executives.
• Develop and execute on territory and account-specific sales plans to meet assigned sales quotas
• Understand the competitive dynamics within the account and lead development and implementation of strategies and tactics that best position Illumina technology and products to neutralize competitor growth.
• Deliver compelling technical/scientific seminars and presentations on Illumina products and their capabilities
• Partner cross-functionally with Illumina colleagues in sales, service, support, and marketing to appropriately address the needs of customer base
• Demonstrate command of scientific knowledge to engage in collaborative sales process
• Develop a solid understanding of genomics, next generation sequencing and genotyping. This is the foundation of the position and the portfolio
• Develop high-value, long-term profitable customer accounts through relationship building sales techniques.

All listed tasks and responsibilities are …