Telephone Account Manager - English Speaker - Asahi Beer - WFH UK

About the Job!

We are looking for a B2B Telephone Account Manager to represent premium brands like Peroni and Asahi Super Dry. The ideal candidate will have excellent communication and influencing skills, as well as a passion for the beer and hospitality industries. Experience in hospitality sales is desirable but not essential. The role involves building customer relationships and supporting business growth. Full product training will be provided.

What you will be doing?  

• As a Telephone Account Manager, you will look after a regional portfolio of on-trade outlets through B2B telephone and virtual channels. 
• Using rapport-building communication and influencing skills, you will build and maintain customer relationships to continue promoting the Asahi brands, addressing any issues, and seeking out and supporting opportunities to drive the rate of sales and organic growth. 
• In addition, you will be identifying and driving new distribution opportunities and working in collaboration with your Asahi colleagues to completion.
• You will be required to update and maintain a CRM Database with information from each customer interaction, ensuring attention to detail and capturing valuable data and insight that you will continually utilise to continue building customer relationships and unlocking opportunities.

Requirements

What skills & experience you will bring to us? 

• Previous experience in a B2B sales environment
• Comfortable with working alone on a remote basis and as part of a virtual team
• A self-starter – Ownership and management of your call file in line with agreed KPIs and objectives
• Highly motivated with a drive to sell, achieve and exceed targets – able to work under pressure to deliver
• Great rapport-building, interpersonal, and influencing skills
• Excellent verbal and written communication skills
• Able to build and maintain rapport over the telephone and other virtual channels with the customer base and face-to-face with colleagues and clients
• Ability to adapt style to be able to maximise engagement with outlet staff, colleagues, and client stakeholders
• Confident in outbound calling, seeking to engage with decision-makers in each outlet
• Familiar with CRM data capture approach, attention to detail in data capture, and able to utilise data & insight from previous calls
• Able to apply questioning techniques and ask appropriate questions to identify customer needs, extract valuable insight, and identify opportunities

Benefits

What we offer?

• Start date: 29th of May
• Contract: Permanent (6-month probation period) 
• Full-time:  (37.5 hours/week) 
• Working days/Hours:  Monday - Thursday 8.45am - 5.30pm, Friday 8.45am - 4.15pm
• Salary:  £23,055
• Bonus: £1,000 per quarter …