Technology Product Manager

Job Title

Technology Product Manager

Job Description Summary

Job Description

• As a Technology Product Manager you will define the strategy, roadmap, and features for a product based on customer needs. By analysing the market and competition you will craft a product vision that delivers unique value to customers and the business. You will provide the expertise needed to lead and make strategic product decisions — aligning engineering, marketing, sales, and support around this important work. 

• You will need to create strong cohesion amongst cross-functional teams to communicate a clear vision and strategy of the Product and bridge any gaps between Business, Account and Technology teams over the product journey through its Life Cycle. 

   

  Core Responsibilities: 

  • Take the overall responsibility for the success of the IFM product suite 

  • Contribute towards product strategy and vision in line with the business's goals 

  • Research competitors and similar products, and analyze market trends 

  • Collect and analyze user feedback to identify product requirements and priorities and steer the development process 

  • Report on product performance and user feedback and implement any necessary changes 

  • Create timelines and roadmaps for developing the product 

  • Host product strategy sessions with key business stakeholders to align with company goals and objectives 

  • Meet regularly with all stakeholders, including product designers, developers and analysts, as well as marketing, sales, customer service, finance and company heads to keep progress on track 

  • Gather and evaluate ideas and opinions from users to work out the most valuable features to include in your product 

  • Ensure product developers have the resources they need to keep the product on schedule and within budget (including partnership with FP&A, HR etc.) 

  • Anticipate and solve any problems that arise during the product creation or development 

  • Manage one or more project budgets 

  • Plan new features and changes to a product taking into account a range of factors such as risks and opportunities 

  • Demonstrate new ideas and features to stakeholders 

  • Hold and chair Vendor Quarterly Business Reviews (QBRs) to evaluate overall product health and go-forward strategy 

  • Attend conferences and events related to a product or sector 

  • Implement or support product launch marketing campaigns 

  • Create and oversee development and project management processes 

  • Inspire and enthuse colleagues and users of the product. 

   

   

   

  Internal Responsibilities (specific to the role): 

  • Act as a Product SME when it comes to sales pursuits, opportunities and Client meetings 

  • Establish a core set of KPIs for all teams to assess the operational effectiveness of the Product 

  • Stay updated with the latest industry trends and advancements in respective tools and technologies, and evaluate their potential to improve our technology capabilities 

  • Maintain product data around key features, contact points and events in the internal C&W product information repository 

  • Lead and manage a Product Team and providing guidance, direction, and support in their day-to-day activities. 

  • Assist Vice President of GOS Technology in product contract management 

  • Lead the technology change management process for releases and enhancements to determine and execute operational and technology roadmaps to support effective Product Life Cycle 

  • Support change management efforts, effectively managing transitions and keeping the team aligned with the company's vision and strategic goals 

  Qualifications: 

  • Bachelor’s degree (MBA preferred) 

  • Minimum of 5 years' experience as a Product Manager or Product Marketing Manager 

  • Demonstrated success in defining and launching Tier-1 products 

  • Certified Product Manager (CPM) or New Product Development (NPD) Professional Certification a plus 

  • Experience using Agile/Scrum methodology and/or workflow management tools 

  • Familiarity with Agile work management and/or the ability to effectively communicate complex processes within and across teams 

  • Product innovation and development track record 

  • Proven ability to influence cross-functional teams without formal authority 

  • Must be able to travel 10% of the time 

  • Strong Knowledge of CMMS, Digital Building, and Work Order Solutions

  • Deep Understanding of Facility Management and Commercial Real Estate Industry

   

   

  Skills & Personal Qualities: 

  • Ability to work effectively in a fast-paced, dynamic environment, managing multiple priorities and meeting deadlines. 

  • Client-centric approach and demeanor  

  • Project management, budgeting and purchasing skills 

  • Deep understanding of the marketplace 

  • Leadership and team management 

  • Data analytics and metrics management skills 

  • Critical thinking and problem-solving skills 

  • Strong communication, presentation, and public speaking skills 

  • Ability to work on multiple projects in various stages simultaneously 

  • Experience drafting Product and Market Requirements Documents 

  • Solution Oriented 

  • Strong Organizational skills 

  • Ability to set and manage priorities 

  • CRE Commercial awareness 

  • Team Player with strong collaboration skills 

  • Ability to prioritize for others and work to stringent project timescales 

  • Self-starter 

  • Ability to articulate ideas to both technical and non-technical audiences 

  • Keen attention to detail  

  • Strategic mindset and ability to envision end state and the milestone activities to achieve 

  • Clear communications and simplicity; ability to speak the language of business and of technology 

  • Conflict Resolution experience 

Cushman & Wakefield also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health, vision, and dental insurance, flexible spending accounts, health savings accounts, retirement savings plans, life, and disability insurance programs, and paid and unpaid time away from work. In addition to a comprehensive benefits package, Cushman and Wakefield provide eligible employees with competitive pay, which may vary depending on eligibility factors such as geographic location, date of hire, total hours worked, job type, business line, and applicability of collective bargaining agreements.

The compensation that will be offered to the successful candidate will depend on factors such as whether the position is covered by a collective bargaining agreement, the geographic area in which the work will be performed, market pay rates in that area, and the candidate’s experience and qualifications.

The company will not pay less than minimum wage for this role.

The compensation for the position is: $136,000.00 - $160,000.00

Cushman & Wakefield provides equal employment opportunity. Discrimination of any type will not be tolerated. Cushman & Wakefield is an Equal Opportunity / Affirmative​ Action employer. All qualified applicants will receive consideration for employment without  regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other characteristic protected by state, federal, or local law.

In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at 1-888-365-5406 or email HRServices@cushwake.com. Please refer to the job title and job location when you contact us.

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