Technical Training Supervisor

Type of Requisition:

Regular

Clearance Level Must Currently Possess:

None

Clearance Level Must Be Able to Obtain:

None

Public Trust/Other Required:

SSBI (T5)

Job Family:

Project/Task Management

Job Qualifications:

Skills:

Deliverables Management, People Management, Prioritization, Training

Certifications:

None

Experience:

8 + years of related experience

US Citizenship Required:

No

Job Description:

GDIT has been supporting the IHS mission for 20+ years; working with the agency to provide integral services to raise health access and availability to 2.6 million American Indians and Alaska Natives. You'll be part of modernizing the EHR platform to enable better data access, patient experience, and quality of care for 567 tribes, 37 states and over 600 medical facilities.

Our work depends on a Technical Training Supervisor joining our team to support the Indian Health Service (IHS) Electronic Health Records Modernization (EHRM) program.

This position is fully remote.

HOW THIS POSITION WILL MAKE AN IMPACT:

• Responsible for managing the project team trainers.

• Tracks needs and progress of end-user training as well as the onboarding required for new associates.

• Collaborates with internal and external stakeholders to establish support for learning solutions, building and maintaining internal and external client relationships, and managing learning project resources and scope according to project plan and contractual commitments.

• May supervise others

• Supporting the completion of all phases of a training project, including project design, initiation, planning, execution, monitoring and controlling, and closing to ensure all projects – whether directly managing, executing the work, or providing oversight – are successful.

• Building strong client and consultant relationships, completing regular client and consultant check-ins, reviewing status reports and budgets, providing recommendations and best practices, and identifying and mitigating project risks

• Monitoring and managing the project resources, scope, timeline, and budget adherence.

• Communicating effectively with all project stakeholders while serving as an escalation path to managing concerns or issues, which may occur through collaboration or referral to the appropriate department or position.

• Supporting in the development of IHS solution materials, such as toolkit documentation, proposals, and presentations.

• Acting as point of escalation for project team and client.

• Develop strategies for the effective deployment of training initiatives, considering logistical aspects, resources, and timelines.

• Supporting compliance – Ensure that all training programs adhere to federal regulations, policies, and compliance standards.

• Supporting the effort to maintain accurate records of training activities, attendance, and outcomes for reporting and auditing purposes.

• Responsible for tracking successful completion of all tasks in an assigned project.

• Supports the creation of progress reports and briefs on project status and milestones in accordance with communication plan.

REQUIRED QUALIFICATIONS AND EXPERIENCE:

• Bachelor’s degree or equivalent combination of education and experience.

• 8+ years of experience supporting medium to large IT projects

• May substitute years of experience for education.

• Completion of Oracle Cerner certification program is equivalent to 3 years of experience.

• Proficient in Microsoft Office Suite, specifically Word, Excel, PowerPoint, and Visio.

• Must be able to obtain a Public Trust Level 5 clearance. 

• Ability to travel between 25%-50% of the year, based on project timeline and needs.

DESIRED QUALIFICATIONS AND EXPERIENCE:

• Excellent organizational and time management skills; ability to manage frequently changing priorities of competing importance.

• Ability to communicate and interact effectively with internal/external teams including key stakeholders and customers.

• Ability to work independently with minimal supervision and within tight deadlines, following detailed written policies, processes, procedures, and work instructions.

• Ability to produce high-quality documentation that contributes to the overall success of our program.

• Solution-oriented; skilled in grasping the essentials in complex situations, anticipating client needs, and conceptualizing both problems and solutions.

• Strong customer service attitude and skillset.

GDIT IS YOUR PLACE:

• ​Full-flex work week to own your priorities at work and at home.

• 401K with company match.

• Comprehensive health and wellness packages.

• Internal mobility team dedicated to helping you own your career.

• Professional growth opportunities including paid education and certifications.

• Cutting-edge technology you can learn from.

• Rest and recharge with paid vacation and holidays.

#IHSJobs

#GDITHealth

The likely salary range for this position is $89,250 - $120,750. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.

Scheduled Weekly Hours:

40

Travel Required:

10-25%

Telecommuting Options:

Remote

Work Location:

Any Location / Remote

Additional Work Locations:

Total Rewards at GDIT:

Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. GDIT typically provides new employees with 15 days of paid leave per calendar year to be used for vacations, personal business, and illness and an additional 10 paid holidays per year. Paid leave and paid holidays are prorated based on the employee’s date of hire. The GDIT Paid Family Leave program provides a total of up to 160 hours of paid leave in a rolling 12 month period for eligible employees. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.

We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 30 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.

We connect people with the most impactful client missions, creating an unparalleled work experience that allows them to see their impact every day. We create opportunities for our people to lead and learn simultaneously. From securing our nation’s most sensitive systems, to enabling digital transformation and cloud adoption, our people are the ones who make change real.

GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class. Apply