Technical Service Representative

Nalco Water, an Ecolab Company, has an immediate need for a Technical Service Representative in our Downstream group. If you are a strong operations professional with a proven track record of success working in the oilfield, we invite you to apply.  This is your opportunity to join a large growing company offering a competitive base salary and benefits.  

  

What’s in it For You: 

• Enjoy a paid training allowing you to learn from successful professionals 

• Opportunity for a long term, advances career path in service, sales, or management 

• Access to best-in-class resources, tools, and technology 

• Thrive in a company that values a culture of safety to include top-notch training and personal protection equipment 

• Comprehensive benefits package starting day 1 of employment-medical, dental, vision, matching 401k, company paid pension, stock purchase plan, tuition reimbursement and more! 

  

What Will You Do: 

• Supports services including sample testing, light maintenance, customer service, service report generation, chemical ordering, chemical inventory management, and general labor activities.  

• Delivers chemical to customers as needed following DOT requirements 

• Conducts regular inventory per the customer requirements and records in appropriate place 

• Maintains accurate service reports, monitors the performance of equipment and informs engineers of recurring issues 

• Provide routine service support to Sales Reps in strategic district accounts to execute agreed upon customer system assurance and continuous improvement plans.   

• Engages in problem-solving by performing system analysis, interpreting data and providing written recommendations to ensure customer operations are performing at optimal levels.   

• Assist Sales Reps with start-ups of new applications in both existing customer and in new accounts, site surveys, product application audits and field evaluation of new products. 

 

Territory/Location Information:   

• This position is based in Lima, Ohio

  

Minimum Qualifications: 

• High school diploma or GED 

• 1-2 years industry experience.  

• Possess a valid Driver's License and acceptable Motor Vehicle Record 

• No immigration sponsorship offered for this role.  

• Must be able to pass a drug screen and background check.  

  

Physical Demands: 

• Must be able to access and be comfortable with working in a variety of conditions to include confined spaces damp and/or dusty locations, freezing conditions, and hot conditions.  

• Must be able to physically perform the essential duties of the position which include lifting 50 lbs., stooping, kneeling, crouching, reaching, use hands to finger, balancing, walking, standing, talk and hear.  

  

Preferred Qualifications: 

• 2 years of industry experience 

• Associates degree or trade school certification 

• Demonstrated mechanical aptitude. 

• Basic problem-solving skills 

• Water treatment or specialty chemical industry experience  

• Working knowledge of boilers, cooling towers, and wastewater treatment systems  

• Experience working with Microsoft Office Suite  

 

As a trusted partner, your customers will rely on you for their success.  Nalco Water is committed to seeing you succeed and provides innovative training programs to ensure you’re prepared to solve any customer problem.  

Training programs are held in the field and virtually.  Based on your skill level and experience, topics covered may include technology, product, service, business and industry acumen, direct coaching and mentoring, sales management and leadership, classroom training and certifications.   

 

  

About Nalco Water: 

In a world with increasing water shortage and contamination challenges, Nalco Water, an Ecolab company, helps customers conserve more than 161 billion gallons of water each year. We work with customers across the world in the light industry (institutional, food & beverage, transportation and manufacturing), heavy industry (chemical, power and primary metals industries), paper and mining operations to reduce, reuse, and recycle their water while protecting their systems and equipment. Nalco Water provides the unique opportunity to work with a broad suite of technologies to deliver automated monitoring systems, data analysis and deep technical expertise to increase efficiency, sustainability and performance for our customers. 

  

 

Annual or Hourly Compensation Range

The pay range for this position is $50,600-$76,000. Many factors are taken into consideration when determining compensation, such as experience, education, training, geography, etc. We comply with all minimum wage and overtime laws.

Benefits 

Ecolab strives to provide comprehensive and market-competitive benefits to meet the needs of our associates and their families. Click here to see our benefits. 

If you are viewing this posting on a site other than our Ecolab Career website, view our benefits at jobs.ecolab.com/working-here. 

Potential Customer Requirements Notice

To meet customer requirements and comply with local or state regulations, applicants for certain customer-facing roles may need to:

- Undergo additional background screens and/or drug/alcohol testing for customer credentialing.

- Be fully vaccinated for COVID-19, including a booster if eligible, unless a religious or medical accommodation is requested by the applicant and approved by Ecolab.

 

Americans with Disabilities Act (ADA) 

Ecolab will provide reasonable accommodation (such as a qualified sign language interpreter or other personal assistance) with our application process upon request as required to comply with applicable laws. If you have a disability and require accommodation assistance in this application process, please visit the Recruiting Support link in the footer of each page of our career website. 

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