Tax Education Trainer

ARIZONA DEPARTMENT OF REVENUE

Funding Arizona’s future through excellence in innovation, exceptional customer service and public servant-led continuous improvement.

All Arizona State employees operate within the Arizona Management System (AMS), an intentional, results-driven approach for doing the work of state government. Our goal is for every ADOR team member to reflect on individual and team performance, reduce waste, and commit to continuous improvement with sustainable progress. Through AMS, every ADOR team member seeks to understand customer needs, identify problems, improve processes, and measure results.

Tax Education Trainer

Job Location:

Address: 1600 W. Monroe Street, Phoenix, AZ 85007

Posting Details:

Salary: $23.7981/hour (annualized at $49,500) 

Grade: 21

Closing Date: Open Until Filled

This position may offer the ability to work remotely, within Arizona, based upon the department's business needs and continual meeting of expected performance measures. While the role is primarily remote, it does require the incumbent to conduct in-person training sessions throughout the state. 

Job Summary:

The Tax Education Trainer is responsible for the development and implementation of community outreach strategies and tax-related training curriculum and presentations on behalf of the agency. With input from team members and other agency personnel this role creates educational curriculum and materials for tax-related workshops based on the determined educational needs, and presents these materials to an array of audience members, from middle school aged students to tax professionals and business owners. This role is responsible for nurturing a broad network of associations to promote the agency’s visibility to serve taxpayers in addressing tax education.

Job Duties:  Tax Education Trainer.pdf

Check out the attached job description for more details!

Job Requirements:

Education & Experience
-Any combination that meets the knowledge, skills and abilities (KSA); typical ways KSAs are obtained may include but are not limited to: a relevant degree from an accredited college or university such as a Bachelor’s Degree (e.g., B.A.), training, coursework, and work experience relevant to the assignment
-Minimum of two years' relevant experience, e.g., training content design and development, public speaking/training delivery, marketing, project coordination, public relations

Licenses & Certifications
-Current, valid state-issued driver's license appropriate to the assignment.

Knowledge/Understanding
-Knowledge of marketing and promotions strategies and techniques
-Knowledge of communications-related research best practices
-Knowledge of public relations strategies
-Knowledge of adult learning strategies, theories, and techniques
-Knowledge of federal and state tax statutes, regulations, and court rules

Skills
-Effective verbal, written, and listening communication skills
-Effective organization and time management skills with the ability to coordinate multiple activities simultaneously and work in high-pressure situations
-Effective interpersonal skills and demeanor
-Effective public speaking and presentation skills
-Proficient project coordination skills
-Proficient in the use of a PC in a Windows environment; in the use of the Internet; in the use of MS Office Applications such as Outlook, Word and Excel, PowerPoint; and in the use of Google Suite applications such as Gmail, Sheets, Docs, and Drive
Proficient in the use of virtual meeting platforms, which include but are not limited to, Google Meets, WebEx, Zoom, Microsoft Teams, and BlueJeans

Abilities
-Ability to clear a comprehensive background and clearance process that includes an Arizona tax compliance verification, and a criminal background check through the FBI via level one fingerprint clearance through the Arizona Department of Public Safety
-Ability to work both independently and collaboratively as part of a team
-Ability to work in a confidential manner, ensuring information is shared with internal and external individuals in an appropriate manner
-Ability to build strong working relationships and partnerships with internal and external customers and stakeholders
-Ability to understand and solve problems by applying intermediate analytical skills to include collecting all the relevant information and data needed to address the problem; organizing, classifying and synthesizing the data into fundamental issues; from the information, identifying the most probable causes of the problem; reducing the information down into manageable components; identifying the logical outcomes from the analyses of the data collected; and, identifying the options and solutions for addressing the problems analyzed
-Ability to stay up to date on current tax laws, statutes, regulations, codes, and court rulings
-Ability to develop and present appropriate educational curriculum and materials for an array of audiences
-Ability to travel up to 20% of the time within the state of AZ, with some occasional overnight travel
-Willingness and ability to embody ADOR’s core values of Do the Right Thing, Commit to Excellence, and Care About One Another

Additional Job Demands
-In the course of performing the essential duties one must be able to exert up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects
-No substantial exposure to adverse environmental conditions (such as in typical office or administrative work.)
-Ability to operate a state-owned and/or personal vehicle for agency related travel purposes

Selective Preference(s):

-Bachelor’s Degree in Business, Public Administration, Communications, or a related field
-Knowledge of Camtasia and Articulate/Storyline 360

Pre-Employment Requirements:

The final candidate will be required to abide by the the following pre-employment checks:
-Employment and Education Verification
-State and Federal Criminal Background Check, including fingerprinting
-Arizona Tax Filing Records Check
-If applicable, ASEDRA Authorized Driver Identification Check

If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: Driver’s License Requirements.

All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).

Benefits:

The State of Arizona provides a world class comprehensive benefits package including:
-Paid time off for holidays, sick days, annual leave, military leave, bereavement leave, and civic duty leave
-Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child (pilot program).
-A robust and affordable insurance plan that includes medical, dental, vision, life insurance, short-term, and long-term disability options.
-Higher education discounts for State employees and tuition reimbursement up to $5,250 per fiscal year, available to seek further career advancement or certification in Continuing Professional Education.
-Work-life balance and additional options for life betterment such as the Infant at Work Program, State Wellness Program, Public Transit Discounts, Alternate Work Schedules, and Telework opportunities.

Learn more about the Paid Parental Leave pilot program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page

Retirement:

Top ranked Arizona State Retirement System (ASRS) provides 100% employer matched contributions (enrollment eligibility will be effective after 27 weeks of State employment). ASRS provides a lifelong benefit based on years of service earned, or worked, and your ending salary. Learn more about ASRS at: https://www.azasrs.gov/content/new-and-prospective-members.

Contact Us:

The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer. If you have any questions, need assistance, or would like to request a reasonable accommodation, please contact the ADOR Talent Team at talentgroup@azdor.gov.

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