Strategic Partnerships Operations Manager

Snapdocs is a rapidly growing company that is disrupting the residential mortgage market, bringing scalable and sophisticated software to a pillar of the US economy that still relies on fax machines and manila envelopes. Today, 20% of real estate transactions are processed through our platform. Our products rely on carefully designed workflows, AI-based automations, and empathetic user experiences to deliver best-in-class customer experiences. We are backed by investors like Sequoia, Y Combinator, and F-Prime. 

We are an innovative team. As we expand our product offering to serve more customers in more ways, we need to grow our team with smart, hungry, and curious people. That’s where you come in…

The Strategic Partnerships Operations Manager will be responsible for overseeing the operational components of our business development (BD) efforts, industry affairs activities, and sales support initiatives. This individual will ensure seamless coordination across teams and contribute to the successful execution of strategic partnerships, industry engagement, and departmental goals.

What you’ll do:

Business Development Operations:

• Manage the BD opportunity pipeline, including prioritization, status updates, next steps, and key target dates.
• Track and report BD influence on sales pipeline activity.
• Oversee contract management, including partner contract expiration, renewals, and tracking key deliverables and obligations.
• Provide project management and execution support for new partnership launches.
• Develop agendas and presentation materials for internal and external BD meetings.

eMortgage Strategy & Industry Affairs (ESIA):

• Support relationship management with industry organizations and execution of industry affairs initiatives.
• Assist with preparation and materials for webinars, panels, and external presentations.
• Conduct research to support industry affairs objectives.

General Department Operations:

• Develop and maintain dashboards to track departmental progress against goals.
• Manage weekly team meeting agendas and track action item completion.
• Provide support for budget management activities.

You’re a good fit if you have:

• Proven experience in operations, consulting, revenue operations (RevOps), business development, or project management, ideally within a tech or fast-paced environment.
• Strong organizational and project management skills, with an eye for detail.
• Excellent communication and interpersonal skills to coordinate across teams and with external partners.
• Proficiency in developing dashboards, tracking KPIs, and managing reporting tools.
• A proactive mindset with the ability to anticipate needs and drive solutions.
• Familiarity with industry affairs and/or sales operations is a plus.

If you are located in the SF Bay Area, NYC, or Seattle Metro area, the salary range for this role is $128,000.00 - $180,000.00. For all other locations, the range is $112,000.00 - $168,000.00. As a new hire, your starting salary will likely be between the lower end and midpoint of the range; however, all offers are based on the successful candidate’s experience and qualifications.

Location: 

• Fully remote 

Snapdocs strongly values diversity and drive. We want to work with people of different backgrounds and different paths in life, and we trust our team to make smart decisions. This means we value independent work as well as collaboration. 

Our benefits include (but are not limited to):

• Excellent health, dental, and vision benefits
• 401(k) with up to 4% company match
• 16 weeks paid parental leave (regardless of gender)
• Flexible time off policy
• Flexible spending account for healthcare and dependent care
• Life and disability insurance

Snapdocs is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. If you have a disability or special need that requires accommodation, please let us know.

California residents applying for positions at Snapdocs are subject to our candidate privacy policy. (www.snapdocs.com/california-candidate-privacy)