Strategic Finance Senior Analyst - Virtual Office (Indiana)

Genesys empowers more than 7,500 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for customers and employees. Through Genesys Cloud, the #1 AI-powered experience orchestration platform, Genesys delivers the future of CX to organizations of all sizes so they can provide empathetic, personalized experiences at scale. As the trusted, all-in-one platform born in the cloud, Genesys Cloud accelerates growth for organizations by enabling them to differentiate with the right customer experience at the right time.  

We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together.

The Strategic Finance team at Genesys is a key partner to the business and provides analysis and thought leadership to support executive decision-making and company performance across key strategic goals. 

The team is looking for a Strategic Finance senior analyst who will serve as a business partner for the Renewal Management leadership team, which drives growth by ensuring customers renew and expand their partnership with Genesys over time. 

As a business partner for this team, the Strategic Finance senior analyst would play a key role supporting one of the largest value drivers at the company.

Key Responsibilities:

  • Support analytics for quarterly renewals forecasting process: consolidate and validate contractual data from multiple sources, synthesize and overlay business assumptions at the customer level, produce and maintain renewal metrics commonly used within enterprise software to evaluate customer trends and business performance …

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