Strategic Account Manager - Healthcare

Kellermeyer Bergensons Services (KBS) has an immediate full-time opportunity to join our strategic accounts team as a Strategic Accounts Manager (SAM) with a focus on cleaning protocol in healthcare settings. If you enjoy working in a fast-paced environment that is ever-changing, like building relationships, and creating policies and standards, then this is the job for you!

For more than fifty years, KBS has been providing essential facility services in North America to help clients maintain clean and healthy operations. With a culture driven by our core values – trust, reliability, service and doing things the right way, and rooted in a fundamental belief that all work is “honorable and we acknowledge the dignity of those who do it.” These values are embraced by our highly diverse and inclusive workforce.

What are you waiting for, APPLY TODAY and join the KBS Crew!

Job Overview

This a remote role with 50% National travel (must live close to an airport)

Salary Range: $100K - $150K + commission

The Healthcare SAM works directly with the Director of Strategic Accounts to ensure that strategic accounts are successful.

As a Healthcare Strategic Account Manager, the following duties and responsibilities will be a part of this opportunity, but are not limited to them:

• Act as senior point of contact with healthcare customers and establishes productive, professional relationships with key personnel in assigned customer accounts.
• Meet assigned sales quota and expectations for profitability for assigned accounts, independently or in partnership with the Sales team.
• Work with and through the company SAM program leadership, field operations, customer service, finance, accounting, and sales teams to deliver service and growth.
• Conduct Quarterly Business Review (QBR) process with each assigned customer.
• Proactively assess, clarify, and validate customer needs and related performance data on an ongoing basis, and communicate trends, opportunities, and progress.
• Lead solution development efforts that best address customer needs, while coordinating the involvement of all necessary company personnel
• Strategic guidance in planning and executing environmental services operations to ensure a consistently high cleanliness and infection control standard.
• Implement and monitors appropriate quality control program to ensure adherence to cleaning standards.
• Develop and implement protocols and procedures for environmental services in accordance with OSHA regulations and industry best practices.

Requirements for our Healthcare Strategic Accounts Manager:

• 5+ years of Environmental Services background
• Understanding of compliance and standards in regard to the cleaning of medical/hospital environments
• Familiar with infectious disease protocols, …