Strategic Account Executive - Midwest
US Ohio (Remote)
Exciting career opportunities in the language access industry are waiting for you at LanguageLine Solutions. Whether you work in the corporate office, in one of our satellite offices, at our Interpreting Call Centers, or work from home, you can help make a difference in someone’s life every second of every day.
Job Description
Position Title: Strategic Account Executive - Midwest
Reports To: Regional Vice President, Midwest
Department: Sales - Midwest
Location: Cleveland, OH (Remote)
Classification: Full-Time Employee, Exempt
Position Summary
This position is responsible for driving new revenue growth by identifying and selling language solutions to Healthcare and Enterprise organizations within a defined base of prospective and current customers. Product suite includes telephone interpretation, video interpretation, language proficiency testing, translation, and localization as well as emerging solutions.
Major Responsibilities, but not limited to
Identify, engage, and close sales opportunities with new Healthcare and Enterprise customers as well as existing customers that represent opportunities for growth.
Deliver on company objectives of increased revenue and profit margins with an emphasis on longer contract duration and multi-product language solutions.
Develop a strategic customer acquisition plan targeting top accounts and new business development initiatives.
Manage a portfolio of Healthcare and Enterprise leads generated through prospecting calls and company marketing sources.
Understand complex customer issues regarding language support and recommend solutions based on full suite of company products and services.
Negotiate contract terms and conditions and manage contract process through to execution
Create sales plans for specific sales opportunities by identifying customer decision makers, compelling events, buying process, competitors, and action items.
Interface with product and market specialists to develop cross-product deal pricing and effectively position with customer evaluation teams.
Manage complex sales opportunities by ensuring buy-in from all customer stakeholders.
Coordinate the development of comprehensive proposals in response to customer RFIs and RFPs.
Document and track all activity using Salesforce.com including pipeline opportunities, customer communications, task follow up and implementation records.
Ensure efficient and effective transition of customer deal after close to Account Manager for day-to-day account responsibilities.
Provide support to cross-functional teams as needed (tradeshows, networking events, demonstrations, and sales calls.)
Support LLS’ Quality Management System (QMS) to continually improve the Division’s processes, procedures, and services; and thereby increase efficiency, productivity, effectiveness, and customer satisfaction.
Metrics will include (but are not limited to) the following
Meet or exceed annual revenue targets.
Maintain accurate and updated pipeline.
Minimum of 30 customers meeting per month. …
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Benefits/PerksCareer opportunities Exciting career opportunities
Tasks- Document sales activities
- Drive revenue growth
- Manage customer relationships
- Negotiate contracts
Business Development Communication Compliance Contract Negotiation Customer acquisition Customer Centric Selling Healthcare Interpretation Interpreting Language Language proficiency testing Language solutions Localization Marketing MS Excel MS PowerPoint MS Word Organizational Quality Management Quality Management System Sales Salesforce Salesforce.com Solution Selling SPIN Selling Telephone interpretation Translation Video Interpretation
Experience3 years
EducationBachelor's degree Equivalent sales experience
TimezonesAmerica/Anchorage America/Chicago America/Denver America/Los_Angeles America/New_York Pacific/Honolulu UTC-10 UTC-5 UTC-6 UTC-7 UTC-8 UTC-9