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Staff, Technical Program Manager Core Platform - Remote - US

See yourself at Twilio

 Join the team as our next Staff, Technical Program Manager Core Platform.

Who we are & why we’re hiring

Twilio powers real-time business communications and data solutions that help companies and developers worldwide build better applications and customer experiences.

Although we're headquartered in San Francisco, we have presence throughout South America, Europe, Asia and Australia. We're on a journey to becoming a global company that actively opposes racism and all forms of oppression and bias. At Twilio, we support diversity, equity & inclusion wherever we do business.

About the job

This position is needed to drive the most strategic initiatives for the Infrastructure and Platforms that Twilio Products across the enterprise are built on. In this role, the Technical Program Manager will manage multiple programs from ideation through completion, including planning, implementation, delivery and support. This role will be a part of the Core Platform Program team which is chartered with driving some of the largest breadth, highest visibility initiatives at Twilio in a well-structured, scaleable, repeatable, program management approach. The Technical Program Manager will be responsible for supporting and enabling our cross-functional teams to execute these initiatives with increased quality, velocity, and value.

Responsibilities

In this role, you’ll:

  • Drive and manage multiple, simultaneous initiatives while working alongside members of the Core Platform team and other Twilio teams, from project inception to completion that align with top company objectives.
  • Collaborate with stakeholders to define project scope, objectives, success metrics and requirements.
  • Define goals, create milestones and deliverables and get commitments on execution plans across a large number of teams with dependencies on partners in other organizations.
  • Ensure stakeholder satisfaction by providing status and monitoring of program …

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Job Profile

Regions

North America

Countries

United States

Benefits/Perks

Competitive pay Healthcare Offerings vary by location Parental and wellness leave Retirement savings program

Skills

Agile Benefits Cloud Collaboration Data Solutions Excel Looker Operations Program Management Project Management SAFe Tableau

Tasks
  • Build relationships
  • Collaborate with stakeholders
  • Drive decision-making
  • Facilitation
  • Influence stakeholders
Experience

8+ years

Education

Business

Certifications

PMP

Restrictions

Not eligible to be hired in San Francisco Not eligible to be hired in San Francisco, CA Not eligible to be hired in San Francisco, CA, Oakland, CA Not eligible to be hired in San Francisco, CA, Oakland, CA, San Jose Not eligible to be hired in San Francisco, CA, Oakland, CA, San Jose, CA, or the surrounding areas

Timezones

America/Anchorage America/Chicago America/Denver America/Los_Angeles America/New_York Pacific/Honolulu UTC-10 UTC-5 UTC-6 UTC-7 UTC-8 UTC-9