Staff Industrial Engineer - Remote - United States

As a member of the ShipBob Team, you will benefit from an environment where everything is achievable. We aim to be a place where you can:

• Write Your Career Story.  Because we are solving some of the most difficult problems in global commerce, you have the opportunity to write the story that will make your career.
• Experience Global Impact and Global Connection.  At ShipBob we benefit from diverse cultures and perspectives in service of the global community.
• Grow With An Ownership Mindset. We believe that great innovation comes from great transparency.  We are more resilient and more creative when we have an inclusive and transparent culture where everyone knows our strengths and opportunities.

Title: Staff Industrial Engineer – Supply Chain Operations 

Location: Remote but 50% travel is required. Remote in these states: AZ, CA, CO, FL, GA, KS, KY, IA, ID, IL, IN, MA, ME, MI, MN, MO, NC, NH, NJ, NV, NY, OH, OR, PA, RI, SC, SD, TN, TX, UT, VA, VT, WA, WI.  

Role Description: 

The Staff Industrial Engineer – Supply Chain Operations will pave the way for future supply chain flows within our facilities. This role will develop and design building layouts and product flows to optimize for exceptional merchant experience and high efficiency. The role will operate with autonomy and serve as the decision-maker regarding building design. Solid lean/six sigma and continuous improvement experience will accelerate ShipBob’s growth, and the Staff Industrial Engineer – Supply Chain Operations will guide this by developing new programs and providing training/guidance to eliminate waste in our processes.  

What you’ll do: 

• Develop new building layouts and designs to optimize ShipBob supply chain flows.  
• Evaluate current supply chain practices and identify those needing improvement. 
• Enforce quality control to reduce waste. 
• Improve the efficiency of fulfillment and transportation processes. 
• Evaluate employees’ tasks and responsibilities, identifying procedures or tools to improve productivity.  
• Investigate, evaluate, develop project estimates, financial proposals, and manage a variety of operational projects. 
• Facilitate and manage corrective and preventative action teams resulting from customer complaints, internal quality problems, and Continuous Improvement initiatives. 
• Provide technical support to operations by spending time on the floor learning processes, troubleshooting, and guiding and/or participating on multiple process improvement teams. 
• Coordinate with cross functional teams on new processes and equipment planning. 
• Deliver variation reductions utilizing Process Control methodology. 
• Define and document Standard Operating Procedures for new and modified processes. 
• Identify and work to remove barriers that slow or prevent successful attainment of process improvement project goals. 
• Manage process data collection and analysis as part of project tracking and completion. 
• Assist with establishing and tracking key operational metrics. 
• Follow Environmental, Quality, and Safety Management best practices and procedures. 
• Additional duties and responsibilities as necessary. 

What you’ll bring to the table: 

• Experience launching new greenfield operations facilities. 
• Degree in Industrial Engineering, Engineering, Data Science, or related field. 
• Excellent communication and presentation abilities. 
• Experience launching process automation to optimize efficiency. 
• Critical thinking and problem-solving skills. 
• Advanced knowledge of production machinery, processes, and standards. 
• Six Sigma Black Belt and knowledge of lean and continuous improvement concepts and processes preferred. 
• Experienced in project management. 
• Knowledge of Supply Chain processes and procedures. 
• Basic 2D/3D CAD software skills. 
• A minimum of 6-7+ years of professional experience in Industrial Engineering. 
• 50% travel required. 

Classification: Salaried, Exempt 

Reports to:  Senior Director, Fulfillment Operations

Perks & Benefits: 

• Medical, Dental, Vision & Basic Life Insurance 
• Paid Maternity/Parental Leave Program 
• Flexible Time Off Program 
• Paid Sick Leave and Paid Emergency Leave 
• Floating Holidays (2 days/year) 
• Wellness Days (1 day/quarter) 
• 401K Match  
• Competitive Salary and Performance Bonus 
• Variety of voluntary benefits, such as, short term disability 
• Referral Bonus Program 
• Fun Culture >>> Check us out on Instagram (@lifeatshipbob) 

ShipBob believes in transparency while providing a competitive total compensation package with a pay for performance approach. The expected base pay range for this position is $113,130 - $188,550. 

We recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job. If your experience is close to what you see listed here, please still consider applying. Diversity of experience and skills combined with passion is a key to innovation and excellence; therefore, we encourage people from all backgrounds to apply to our positions.

About You:

At ShipBob, we’re looking to bring on board people who embody our core values:

• Be Mission-Driven.  We want team members that are passionate about helping entrepreneurs improve their business, and bring that passion every day.
• Be Humble. We have ambitious goals, and our team members understand that success or failure depends on us working together and leaving egos at the door.
• Be Resilient. Logistics is a complicated business. So is software. We value team members that never give up and keep iterating until a problem is solved.
• Be a Creative Problem Solver. As a startup, we value smart, innovative solutions to complex problems. We fall in love with the problem, not our “favorite” solution.
• Be Safety Minded. It’s not just talk; it’s the way you work.

About Us: 

ShipBob is a cloud-based logistics platform that partners with thousands of e-commerce businesses to help make their entrepreneurial dreams a reality. We offer a full suite of fulfillment solutions for our merchants, including the ability to improve their transit times, shipping costs and deliver a best in class experience to their customers. 

As one of the fastest growing tech companies in Chicago backed by blue-chip investors like Menlo Ventures, Bain Capital Ventures, Hyde Park Venture Partners and SoftBank Vision Fund 2, our goal is to continue to be the best fulfillment technology in the industry. 

ShipBob provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.