Staff Data Scientist, Analytics - Notifications

Discord is about giving people the power to create space to find belonging in their lives. We want to make it easier for you to talk regularly with the people you care about. We want you to build genuine relationships with your friends and communities close to home or around the world. Original, reliable, playful, and relatable. These are the values that connect our users and our employees at Discord. 

Discord is seeking an experienced and passionate Staff Data Scientist to join our world-class Data Science & Analytics team! In this role, you will play a key part in helping Discord fulfill its mission of creating a sense of belonging in online communities. You’ll work closely with the teams that design, build, and support Discord, providing insights that directly influence user growth and enhance the user experience. If you’re driven by data, eager to make a meaningful impact, and excited to collaborate with an amazing team, we want to hear from you! If you’re passionate about data, impact, and working on an amazing team, read on!

What you'll be doing

• Partner with teams throughout Discord through the full lifecycle of data science from ideation and exploratory analysis, to building dashboards and reports, and A/B testing
• Define KPIs and diagnostic metrics that help improve the user experience, encapsulating these measures in clean crisp dashboards that provide the company with timely and actionable information
• Use our amazing infrastructure to quickly and easily build custom data sets to monitor novel product features and processes
• Proactively socialize insights, dashboards, and reports with technical and non-technical audiences, soliciting feedback on where to improve
• Be a champion of A/B testing and help groups throughout the company design, analyze, and interpret A/B tests correctly
• Collaborate with data and engineering teams to design scalable and future-proof instrumentation

What you should have

• 7+ years of experience autonomously translating ambiguous business problems into deep informative insights through hands-on analysis
• 7+ years of experience building performant dashboards using Tableau, Looker, or similar software - with proficiency in designing clean crisp visualizations
• 6+ years experience writing robust, efficient and performant SQL
• 4+ years of experience in the design, analysis, and interpretation of sound A/B tests in a fast-paced environment at scale
• Experience with technical leadership, being the point person for one or more stakeholder groups
• Excellent communication skills, with the ability to deliver complicated findings and explain technical approaches to a variety of audiences
• Ability to own complex projects from end-to-end, identifying the need for and coordinating cross-functional partnerships
• Aptitude to proactively identify gaps in data infrastructure, evaluate potential solutions, and coordinate cross-functionally to address issues
• Last but not least - a collaborative attitude and a healthy dose of natural curiosity!

Bonus points

• Passion for Discord and/or online communities
• Experience with analytics for social media or international subscription-based online services, including familiarity with concepts such as social graphs, LTV analysis, funnel analysis, etc.
• Experience with notification system/platform and lifecycle management. 
• Experience writing performant code in BigQuery SQL

#LI-Remote

The US base salary range for this full-time position is $223,000 to $245,500 + equity + benefits. Our salary ranges are determined by role and level. Within the range, individual pay is determined by additional factors, including job-related skills, experience, and relevant education or training. Please note that the compensation details listed in US role postings reflect the base salary only, and do not include equity, or benefits.

Please see our Applicant and Candidate Privacy Policy for details regarding Discord's collection and use of personal information relating to the application and recruitment process by clicking here. 

Discord is an equal opportunity employer that believes diversity inspires creativity and innovation. We are committed to fostering an inclusive environment where employees can do their best work free of harassment or discrimination, regardless of race, ethnicity, religion, gender identity or expression, sexual orientation, age, disability, military status, or any other protected characteristics or identities. We encourage all candidates to apply for roles where they may make the most impact.

About Us

Discord is a voice, video and text app that helps friends come together to hang out, have fun, and play games. With over 150 million monthly users, Discord has grown to become one of the most popular communications services in the world. Discord offers a premium subscription called Nitro that gives users special perks like higher quality streams and fun customizations.

We’re working toward an inclusive world where no one feels like an outsider, where genuine human connection is a click, text chat, or voice call away. A place where everyone can find belonging. Challenging? Heck yes. Rewarding? Double heck yes. It’s a mission that gives us the chance to positively impact millions of people all over the world. So if this strikes a chord with you, come build belonging with us!