SSAM National Account Manager

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection. 

Job Description

This position will contribute to the Sales Support & Account Management (SSAM) Department by utilizing their subject matter knowledge, Microsoft Office applications expertise, and advanced customer service skills to complete various requests. This Large Market Team position is able to complete complex tasks and project management work with little to no supervision. This position will feel comfortable resolving new types of problems, determining priorities, and developing in-depth ideas.

Key Responsibilities

• Partner with AB Sales Lead to provide thorough customer updates, broker feedback and other pertinent action items that impact sales effectiveness.

• Complete standard and customized proposals and RFPs.

• Maintain reporting and records for all assigned accounts to ensure transparency and accurate recordkeeping.

• Provide proactive client management.

• Develop and execute on standard and customized client project plans.

• Complete peer reviews on standard and customized proposals and RFPs.

• Apply industry knowledge and critical thinking to provide exceptional and compliant services to complex accounts of any size.

• Initiate and drive communications that will provide optimal working conditions for a successful customer onboarding and life cycle experience.

• Develop personal connections with brokers/partners, enrollment firms and clients.

• Coordinate and collaborate with cross-functional teams to ensure completion of all tasks associated with management of accounts including implementation, ongoing service and issue resolution.

Education

• 4 year Bachelors Degree (Preferred)

Experience

• 3 or more years of experience (Preferred)

Supervisory Responsibilities

• This job does not have supervisory duties.

Skills

Client Management, Recordkeeping, Request for Proposals, Sales Support, Strategic Decisions

Compensation

Compensation offered for this role is $66,800.00 - 120,650.00 annually and is based on experience and qualifications.

The candidate(s) offered this position will be required to submit to a background investigation.

Joining our team isn’t just a job — it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. And one where you can impact the future for the greater good.  

You’ll do all this in a flexible environment that embraces connection and belonging. And with the recognition of several inclusivity and diversity awards, we’ve proven that Allstate empowers everyone to lead, drive change and give back where they work and live. 

Good Hands. Greater Together.

Allstate generally does not sponsor individuals for employment-based visas for this position.

Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.

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