Sr. UXR, Program Enablement & Research Operations - Remote (US or Canada)

We all have important information we need to manage, and protecting it should be easy. Over 100,000 businesses and millions of people log in to 1Password to unlock smart, simple access to everything they care about. Our vision is to create a safer, simpler digital future for everyone, and our culture values simplicity, honesty and a human-centric approach to solving problems. Come help us unlock peace of mind so everyone can stay safer online.
We are looking for a hybrid UXR & Research Operations role to join our Research team at 1Password, to support our UX research, customer insights programs, and research operational needs of the organization. 
The ideal candidate brings a customer-first approach to the table. This person is self-motivated, highly curious, and has a passion for both UX research programs and is skilled at participant recruitment & management and vendor partnerships. You not only have the experience in conducting end-to-end research studies using mixed methods in a software environment, but you know first-hand how to stand up and run organizational-wide research programs and processes to bring research insights to the rest of the organization in an actionable, structured, and scalable manner.
This is a remote opportunity within Canada and the US.

What we're looking for:

• Research Programs Experience & Competencies
• 3+ years of relevant UX research experience, in a software development or technology environment. Cybersecurity experience is a bonus
• Strong UX research portfolio that demonstrates meaningful business impact
• A proven track record of leveraging UX research and insights that drove both short-term tactical impact and help set long-term product vision and direction for the business
• Experience orchestrating and leading a variety of department-wide or organization-wide research and measurement …