Sr. Technical Writer
US Remote
Sphera is a leading global provider of enterprise software and services that enables companies to manage and optimize their environmental, health, safety and sustainability. Our mission is to create a safer, more sustainable and productive world.
Sphera is a portfolio company of Blackstone, a U.S.-based alternative asset investment company that focuses on private equity, technology and innovation, and more. Blackstone businesses succeed through strong partnerships, a personalized approach and a commitment to exceptional performance with uncompromising integrity. Sphera and Blackstone are leaders in the Environmental, Social and Governance (ESG) space.
We are guided by our core values of Customer Centricity, Accountability, Bias to Action, Innovation, and Collaboration. These values help us recruit the right talent to join our rapidly expanding team around the globe. It is important to us that each and every Spherion is not only eager to challenge themselves and knows how to get work done but is an awesome addition to our company culture.
Key Requirements:
- Ability to verify U.S. employment eligibility using Form I-9
- Ability to obtain a U.S. Government security clearance and Common Access Card
- Bachelor’s Degree in Technical Communications, English, Journalism or related field or equivalent experience and / or professional certification
- 5+ years of experience
- Ability pass a drug test
- Six-month trial/probationary period may be required.
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the levels of knowledge, skill, and/or ability necessary to perform the job at acceptable standards.
- Strong analytical and problem-solving skills.
- Knowledge of databases, client-server, and cloud-based applications.
- Strong interpersonal skills – must be able to work effectively as part of a project/program team and foster team cooperation.
- Demonstrated project management experience
- Must understand Technical Documentation processes and procedures.
- Must have extensive experience interviewing Subject Matter Experts and converting that information into clear and concise user documentation.
- Must be able to learn new software and technologies quickly.
- Must have experience in a software development environment.
- Must have experience with Madcap Flare, Acrobat, Word, PowerPoint, and Visio.
- Knowledge of HTML/XML/Structured Authoring is an asset.
- Ability to comprehend current developments in their area of expertise
- Understanding of 508/Accessibility Compliance
- Very strong oral and written communication skills
- Comfortable working in a fast-paced environment with teams that are not co-located
- Strong attention to detail
- Ability to work on multiple projects simultaneously
- Self-starter, proactive, and team player
Major Duties:
- …
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508 Compliance Adobe Acrobat Analytical Attention to detail Client-Server Applications Communication Customer service Databases Documentation Enterprise Software HTML Interpersonal MadCap Flare Microsoft PowerPoint Microsoft Visio Microsoft Word Problem-solving Project Management Self-Starter Team Player Technical Documentation Technical Writing Training XML
Experience5 years
EducationBachelor's degree Business English Journalism Related Field
Certifications TimezonesAmerica/Anchorage America/Chicago America/Denver America/Los_Angeles America/New_York Pacific/Honolulu UTC-10 UTC-5 UTC-6 UTC-7 UTC-8 UTC-9