Sr. Technical Program Manager, Pharmacy

Hims & Hers Health, Inc. (better known as Hims & Hers) is the leading health and wellness platform, on a mission to help the world feel great through the power of better health. We are revolutionizing telehealth for providers and their patients alike. Making personalized solutions accessible is of paramount importance to Hims & Hers and we are focused on continued innovation in this space. Hims & Hers offers nonprescription products and access to highly personalized prescription solutions for a variety of conditions related to mental health, sexual health, hair care, skincare, heart health, and more.

Hims & Hers is a public company, traded on the NYSE under the ticker symbol “HIMS”. To learn more about the brand and offerings, you can visit hims.com and forhers.com, or visit our investor site. For information on the company’s outstanding benefits, culture, and its talent-first flexible/remote work approach, see below and visit www.hims.com/careers-professionals.

About the Role:

We believe innovation happens when our team is able to move quickly, efficiently, and decisively. In this role, it will be your mandate to help our engineering and product teams do just that.

Hims & Hers is seeking an experienced Sr. Technical Program Manager to support the platform used by our internal Operations team for large-scale fulfillment activities within our pharmacies. As a key member of the Engineering team, you will drive processes to ensure coordination, unblock teams, and maintain schedules while collaborating with Product Managers to ensure seamless activation, development, and delivery of product changes.

You Will:

• Manage the Fulfillment and Pharmacy Engineering roadmap, working cross-functionally with Product, Operations, and Engineering teams.
• Partner with Product and Engineering teams to define, build, and deliver features, improving processes for engineering predictability and efficiency.
• Identify and resolve impediments to feature delivery with stakeholders.
• Develop metrics and visibility mechanisms for Engineering throughput, feature health, dependencies, and trends.
• Facilitate engineering meetings, including daily stand-ups, planning sessions, and retrospectives.

You Have:

• 10+ years of experience with engineering teams shipping complex backend and frontend software.
• Strong understanding of backend and frontend software development concerns and ability to evaluate tradeoffs.
• Excellent leadership, communication, and collaboration skills.
• Strong writing, oral, and presentation skills.
• Passion for operational excellence, attention to detail, and proven ability to deliver results in a fast-paced, high-growth environment.
• Ability to …