Sr. Sales Engineer - NY/NJ

Menlo Security's mission is enabling the world to connect, communicate and collaborate securely without compromise. COVID-19 has made our mission all the more real. We support customers across various enterprises including Fortune 500 companies, 9/10 of the largest global banks and the Department of Defense.

The world has fundamentally changed. We are growing from 400 employees into the next phase of our journey, and we need passionate talent filled with empathy and agility. The right candidate for the job is ethical, hyper-organized, fanatical about seeing things through to completion, service-oriented, and humble enough to take feedback and coaching yet confident enough to provide feedback and coaching.

Menlo is well-funded for growth and our investors are second to none. They include Vista Equity Partners (“Vista”), General Catalyst, JPMC, American Express, HSBC, and Ericsson Ventures.

About Us: At Menlo Security, we are dedicated to delivering comprehensive security solutions that safeguard businesses against evolving threats. Our Sales Engineering team plays a critical role in ensuring that our solutions provide maximum business value and fit-for-purpose design for our customers. Our team comprises individuals from diverse backgrounds, including Sales Consultants, Technical Consultants, Technical Support, and Program Managers.

Role Overview:

As a Sales Engineer at Menlo Security, you will be a key customer-facing technologist. With your experience in pre-sales or other technical customer-facing roles supporting large enterprise accounts or acquiring new enterprise customers, you will be responsible for partnering with the sales team to understand customer requirements and provide sales support. You will prepare and deliver technical presentations and demos to explain the benefits of Menlo Security products and run proof-of-concept trials for customers.

Key Responsibilities:

• Customer Engagement: Identify and map customer initiatives and business problems to Menlo Security solutions.

• Relationship Building: Establish and nurture relationships and technical champions within customer accounts.

• Technical Presentations: Develop and present tailored customer presentations at various organizational levels within enterprise customers.

• Demo and PoC Activities: Lead demo and proof-of-concept activities for Menlo Security prospects and customers.

• Knowledge Sharing: Showcase your expertise by creating professional content, including white papers, blog posts, and other knowledge-sharing activities.

• External Representation: Represent and evangelize Menlo Security at developer, community, technology, cybersecurity, and industry-focused events, providing thought leadership and expertise.

• Domain Expertise: Apply in-depth vertical knowledge or domain expertise to advise on best practices.

• Channel Enablement:  Support Channel to enable Value Understanding

Basic Requirements:

• Minimum 5 years in a sales engineering, system or solution engineering role in CDN, security, networking, or SaaS.

• Strong communication, written, and presentation skills.

• Ability to manage multiple projects and activities concurrently.

• Highly driven individuals who are curious, team players, and work with a sense of urgency.

• Bachelor’s Degree or equivalent relevant work experience.

Desirable Skills and Experience:

• Fundamental understanding of customer network and/or application architectures.

• Detailed knowledge of workflow from user to application, including hybrid architectures with Azure, AWS, and GCP.

• Understanding and experience with application and/or network security.

• Familiarity with SaaS application environments.

• Experience with VPN and remote access challenges.

• Knowledge of SIEM and log analytics platforms.

• Understanding of client OS fundamentals and software distribution.

• CISSP or similar credentials are a plus.

• Experience selling sophisticated, leading edge technology to Fortune 1000 companies.

• Strong expertise in the Cyber Security space: Secure Web Gateway, NGFW, SAML, ADFS, SSL

• Ability to support and manage PoV/POCs in mature complex environments.

• Ability to provide technical responses and content related to RFIs and RFPs.

• Experience with Browser Security, DLP, CASB, Private Access and SD-WAN technologies a plus

• Knowledgeable in Web Proxy technologies deployment, configuration, and troubleshooting. 

• Understands the value and has experience maintaining documentation and engagement processes leveraged in various CRMs, for example Salesforce, ProductBoard, Confluence, etc..

• Is enthusiastic about partnering with Product Management, providing guidance and feedback from customers and the field.

Our Compensation and Benefits

At Menlo Security, Base Salary is one part of our competitive total compensation and benefits package and is determined using a salary range. The base salary range for this role is $149,800 - $193,200.

In accordance with NY, CO, CA, and WA law, the range provided is Menlo Security’s reasonable estimate of the base compensation for this role. The actual amount may be higher or lower, based on non-discriminatory factors such as experience, knowledge, skills, abilities, and location. All employees may be eligible to become Menlo Security shareholders through eligibility for stock-based compensation grants, which are awarded to employees based on company and individual performance.

Menlo Security does not accept unsolicited resumes from search firm recruiters. Fees will not be paid in the event a candidate submitted by a recruiter without an agreement in place is hired; such resumes will be deemed the sole property of Menlo Security. 

Menlo Security is an equal opportunity employer. All aspects of employment will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

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Why Menlo?

Our culture is collaborative, inclusive, and fun! We have five core values: Stay Aligned, Get It Done, Customer Empathy, Think Creatively and Help Each Other Out. We believe in open communication, supporting new ideas, and sharing a mutual mindset of what we’re aiming to achieve together. There are tremendous opportunities to take initiative, implement new ideas, and have a hand in building a legacy.

All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.

TO ALL AGENCIES: Please, no phone calls or emails to any employee of Menlo Security outside of the Talent organization. Menlo Security’s policy is to only accept resumes from agencies via Ashby (ATS). Agencies must have a valid services agreement executed and must have been assigned by the Talent team to a specific requisition. Any resume submitted outside of this process will be deemed the sole property of Menlo Security. In the event a candidate submitted outside of this policy is hired, no fee or payment will be paid.