Sr. Sales Compensation Analyst

Redefine the future of customer experiences. One conversation at a time.

We’re changing the game with a first-of-its-kind, conversation-centric platform that unifies team collaboration and customer experience in one place. Powered by AI, built by amazing humans.

Our culture is forward-thinking, customer-obsessed and built on an unwavering belief that connection fuels business and life; connections to our customers with our signature Amazing Service®, our products and services, and most importantly, each other. Since 2008, 100,000+ companies and 1M+ users rely on Nextiva for customer and team communication.

If you’re ready to collaborate and create with amazing people, let your personality shine and be on the frontlines of helping businesses deliver amazing experiences, you’re in the right place. 

Build Amazing - Deliver Amazing - Live Amazing - Be Amazing

Key Responsibilities

• Analyze, validate and process incentive compensation plans and bonus calculations for SIP eligible employees in multiple Routes to Market. This includes understanding and applying Sales Incentive Plans consistently, ensuring commission calculations comply with plans, and managing commission statements and exception requests.
• Collaborate with Sales Operations and other cross-departmental teams to ensure sales order data is reported accurately each month to meet monthly commission accrual and quarterly payout deadlines.
• Be the point of contact for commissions related questions or issues.
• Help maintain and scale our Xactly Sales Compensation Tool by identifying improvements, updates and enhancements to the Sales Compensation plans and policies.
• Assist in updating the system including implementation of new plans/programs, identifying system/process inefficiencies, recommending performance improvement designs, integration of new data sources.
• Enable self-service and automation wherever possible.
• Perform all other duties as assigned.

Qualifications

• Bachelor's Degree in Business, Marketing, Finance, Human Behavior or related field, or equivalent experience.
• 5+ years of increasing responsibility in Sales Compensation administration roles.
• Experience administering the Xactly compensation tool
• Ability to communicate effectively and work cooperatively with staff at all levels of the organization, including internal and cross-departmental teams, consistently displaying a high level of professionalism.
• Must possess the ability to work with confidential reports and information with complete discretion.
• Self-starter capable of driving business results without significant supervision; process oriented.
• Enthusiasm to learn new techniques and skills; including new software
• Capacity to accept criticism and make corrections to projects as needed
• Advanced technical skills
• Excellent documentation skills
• Results oriented; committed to quality of product and service
• Passionately focused on driving projects and sales success, as well as dedicated to excellence
• Highly organized with a strong attention to detail
• Analytical and conceptual thinking skills
• Advanced Computer skills: MS Office (Outlook, Excel, Word, Power Point)

Nextiva Core Competencies / DNA:

• Drives Results:  The successful candidate will be action oriented, with a passion for solving problems.  They will bring clarity and simplicity to ambiguous situations.  This individual will challenge the status quo; asking what we can do differently and finding ways to create and build more success.  They are a change agent, prepared to lead and drive changes as we transform. 
• Critical Thinker:  The successful candidate is fact based and data driven, able to understand and articulate the “why,” identifying key drivers and learning from the past.  They are forward-thinking, anticipating problems before they arise.  They’ll recommend and action well thought out solutions, understanding the risks and dependencies. 
• Right Attitude:  The successful candidate will be team-oriented, collaborative and competitive with a winning mindset; they’re resilient and able to easily bounce back from setbacks.  They will be able to zoom in / out, willing to be hands-on to help solve important problems while being a motivating figure for the team along the way.  They will embrace a culture of service and learning with a focus on caring, supporting and respecting our customers and team members.

Compensation, Rewards & Benefits:

The salary or hourly wage offered by Nextiva to external candidates considers a wide range of factors, including but not limited to skills sets, experience, training, licensure and certifications, etc. Our compensation decisions are dependent on the facts and circumstances of each case. Our estimate of the expected hiring range for the position as posted is $73,000 - $115,000. A different level in the job hierarchy may apply to a specific candidate resulting in a different hiring range.

Nextiva provides a comprehensive employee benefits package that includes medical (including supplemental plans for accident, hospitalization and critical illness), telemedicine, dental, vision, disability, life insurance, legal assistance, an Employee Assistance Plan, paid parental bonding leave, PTO for hourly employees and Flexible Time Off (FTO) for salaried employees, an employee long-term savings plan (401k) through Fidelity with Nextiva matching, comprehensive employee wellness programs and loads of learning and development opportunities which are coupled with career paths to last a lifetime.

Interested in joining our amazing team at Nextiva HQ? Apply today as we launch the future of business conversations! 🚀

Established in 2008 and headquartered in Scottsdale, Arizona, Nextiva secured $200M from Goldman Sachs in late 2021, valuing the company at $2.7B.To check out what’s going on at Nextiva, check us out on Instagram, Instagram (MX), YouTube, LinkedIn, and the Nextiva blog. 

Nextiva is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Nextiva participates in the E-Verify Program where and as required by law. For additional information about E-Verify visit USCIS. 

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