Sr. Manager, Vendor Management

Comcast Business offers a suite of Connectivity, Communications, Networking, Cybersecurity, Wireless, and Managed Solutions to help global organizations of all sizes prepare for what’s next. Powered by the nation’s largest Gig-speed broadband network and backed by 24/7 customer support, Comcast Business is the nation’s largest technology provider to small businesses and one of the leading service providers to the Enterprise market. Comcast Business has been consistently recognized by industry analysts and associations as a leader and innovator, and one of the fastest growing providers of Ethernet services.

Job Summary

Responsible for all aspects of Vendor Management including, but not limited to overseeing relationships with vendors, ensuring vendors meet performance and compliance standards, strategically selecting vendors, managing contracts, and continuously monitoring vendor performance to optimize collaboration and mitigate risks; key responsibilities include researching vendors, conducting vendor evaluations and audits. Role is also responsible for planning, executing and evaluating projects according to predetermined timelines and budgets. Builds and manages project teams ensuring quality control throughout the project life cycle. Accomplishes project objectives by planning and evaluating project activities. Develops and manages financial and operational objectives. Ensures vendor’s operational plans are aligned with business objectives.

Job Description

Core Responsibilities

• Works with senior leaders across Operations, Finance, WFM, Procurement, Logistics etc. to manage day to day activities of all projects.
• Evaluates outside service providers or contractors; provides direction in the development of new services and changes to current SOWs.
• Manage, coach and develop vendor management team.
• Manage, create, and maintain projects including templates, project reports and distribution of project timelines.
• Consistent exercise of independent judgment and discretion in matters of significance.
• Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
• Other duties and responsibilities as assigned
• Evaluates outside service providers or contractors; provides direction in the development of tailored services; negotiates contract terms and conditions.
• Directs project teams in the development and implementation of project plans.
• Maintains project reports and distribution of project timelines.
• Instructs team on project-specific assignments.
• Consistent exercise of independent judgment and discretion in matters of significance.
• Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
• Other duties and responsibilities as assigned.
• Existing management experience required
• Ability to have clear and direct communication with all levels including senior leadership across the organization.
• Experience in contract management, vendor management, and project management required.
• Strong experience in excel, tableau, PowerPoint etc.

Employees at all levels are expected to:

• Understand our Operating Principles; make them the guidelines for how you do your job.
• Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
• Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
• Win as a team - make big things happen by working together and being open to new ideas.
• Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
• Drive results and growth.
• Respect and promote inclusion & diversity.
• Do what's right for each other, our customers, investors and our communities.

Disclaimer:

• This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Skills

Business Objectives, Strategic Objectives, Vendor Performance Management

Compensation

This job can be performed in Colorado, and Illinois with a Pay Range of $104,543.65 - $191,663.37

Comcast intends to offer the selected candidate base pay dependent on job-related, non-discriminatory factors such as experience. Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work.    Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus.  Additionally, Comcast provides best-in-class Benefits to eligible employees.  We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most.  That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.

The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later.

Education

Bachelor's Degree

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Certifications (if applicable)

Relative Work Experience

7-10 Years

Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law. Apply