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Sr Manager, Member and Technical Services

Remote/Home Based

Job Title:Sr Manager, Member and Technical Services

Location:Remote/Home Based

Job Summary and Description:

Key Responsibilities:

  • Leads the sales process to meet funding targets. Provides day-to-day direction for the sales team and ensures sales objectives are achieved by closing ARP and supplemental opportunities.

  • Develops next year funding plan for ARP, supplemental, and governmentfor the sector in coordination with the sector VP and appropriate Directors. Ensures that the targets are stretched and can be met with the right strategy in place.

  • Ensures that proper sales management practices are utilized by the sales team including sales funnel management, call reports and account plans.

  • Assists the sales team in establishing/expanding executive/decision maker relationships to enhance revenue growth.

  • Actively participates in the development of new product offerings for the assigned sector. Identifies client needs not being addressed by EPRI and works in conjunction with marketing and technical staff to develop and launch desirable projects.

  • Works closely with sector leadership to develop, establish and execute multi-year and annual operating plans and strategies.

  • Drives value delivery and documentation in conjunction with sales team by developing and quantifying value received through application of EPRI R&D.

  • Ensures that sales team is effectively executing the EPRI client engagement model.

  • Works with government capture leaders to proactively identify government project opportunities that align with sector R&D objectives. Creates awareness of and positions EPRI’s capabilities in advance of the release of RFP’s/FOA’s. Interfaces with proposal team, program managers and management team to develop, write and finalize competitive proposals.

  • Takes a leadership role in working with directors, program managers and marketing staff to shape the R&D portfolio each year.

  • Accountable for pricing of EPRI membership and supplemental project portfolio for assigned sector. Works closely with sector portfolio manager to ensure pricing is consistent with sector objectives and goals.

  • Owns and manages EPRI’s membership satisfaction survey and feedback process, including survey design, implementation and tabulation. Analyzes and summarizes the key feedback received from members and provides the information to the assigned sector. Provides recommendations for improving member experience to EPRI leadership.

  • Establishes and manages budgets to plan.

  • Takes ownership for finalizing monthly funding reports and sending and reporting them to internal sector stakeholders.

  • Collaborates with SAE Senior Managers to develop and target new technical opportunities, create forecasts and manage matrixed sales organization. 

  • Guides and delegates responsibilities to the sales analyst that enable the technical advisors to deal with EPRI members more efficiently.

  • Develops Real …

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Job Profile

Tasks
  • Develop pricing strategies
  • Identify client needs
  • Lead sales process
  • Manage budgets
  • Manage sales team
Skills

Budget management Client relationship management Product Development Sales Management Sales Strategy

Experience

15 years

Education

Advanced degree Bachelor's degree Engineering degree