Sr. Manager, IT Tools/Applications & Collaboration (Remote)

#WeAreCrowdStrike and our mission is to stop breaches. As a global leader in cybersecurity, our team changed the game. Since our inception, our market leading cloud-native platform has offered unparalleled protection against the most sophisticated cyberattacks. We’re looking for people with limitless passion, a relentless focus on innovation and a fanatical commitment to the customer to join us in shaping the future of cybersecurity. Consistently recognized as a top workplace, CrowdStrike is committed to cultivating an inclusive, remote-first culture that offers people the autonomy and flexibility to balance the needs of work and life while taking their career to the next level. Interested in working for a company that sets the standard and leads with integrity? Join us on a mission that matters - one team, one fight.

About the Role:

The Identity and Productivity Automation team at CrowdStrike is seeking an experienced IT leader to drive the strategy, implementation, and operational support for our enterprise application toolchain and collaboration platforms. This senior role will oversee the Atlassian product stack including Jira, Confluence, Bitbucket and related DevOps tools/services as well as collaboration tools. The ideal candidate will bring strong technical and people management skills to develop high-performing teams.

What You’ll Do: 

• Define the technology vision and roadmap for enterprise IT applications aligned with business needs

• Lead the implementation, configuration, and integration of the Atlassian toolset across the organization

• Establish IT service management processes including change control, release management, and incident response

• Develop and execute a cloud strategy to migrate on-premises tools to SaaS or hosted environments

• Ensure high availability, performance, security, and compliance for all managed applications

• Oversee vendor/contractor relationships and negotiate/manage application licensing, support contracts

• Build, mentor and provide technical leadership to a team of application administrators/engineers

• Implement DevOps culture with CI/CD pipelines, automated provisioning and application monitoring

• Meet rigorous security standards including FedRAMP Moderate/High for government cloud workloads

• Manage capital and operational budgets for the applications portfolio

• Closely collaborate with Engineering, Product Management, and Project Management teams to deeply understand their application needs

• Develop and implement operational models, processes and guardrails to accelerate software delivery while mitigating stability and compliance risks

• Serve as a strategic partner to remove bottlenecks and enable seamless, high-velocity value streams across the toolchain

• Plus management of the collaboration tools portfolio including:

• Define standards and governance for approved collaboration platforms

• Oversee implementation, integration and support for communication/productivity applications

• Ensure secure sharing, storage and collaboration …