Sr. Manager, IT Tools/Applications & Collaboration (Remote)
USA CA Remote
#WeAreCrowdStrike and our mission is to stop breaches. As a global leader in cybersecurity, our team changed the game. Since our inception, our market leading cloud-native platform has offered unparalleled protection against the most sophisticated cyberattacks. We’re looking for people with limitless passion, a relentless focus on innovation and a fanatical commitment to the customer to join us in shaping the future of cybersecurity. Consistently recognized as a top workplace, CrowdStrike is committed to cultivating an inclusive, remote-first culture that offers people the autonomy and flexibility to balance the needs of work and life while taking their career to the next level. Interested in working for a company that sets the standard and leads with integrity? Join us on a mission that matters - one team, one fight.
About the Role:
The Identity and Productivity Automation team at CrowdStrike is seeking an experienced IT leader to drive the strategy, implementation, and operational support for our enterprise application toolchain and collaboration platforms. This senior role will oversee the Atlassian product stack including Jira, Confluence, Bitbucket and related DevOps tools/services as well as collaboration tools. The ideal candidate will bring strong technical and people management skills to develop high-performing teams.
What You’ll Do:
Define the technology vision and roadmap for enterprise IT applications aligned with business needs
Lead the implementation, configuration, and integration of the Atlassian toolset across the organization
Establish IT service management processes including change control, release management, and incident response
Develop and execute a cloud strategy to migrate on-premises tools to SaaS or hosted environments
Ensure high availability, performance, security, and compliance for all managed applications
Oversee vendor/contractor relationships and negotiate/manage application licensing, support contracts
Build, mentor and provide technical leadership to a team of application administrators/engineers
Implement DevOps culture with CI/CD pipelines, automated provisioning and application monitoring
Meet rigorous security standards including FedRAMP Moderate/High for government cloud workloads
Manage capital and operational budgets for the applications portfolio
Closely collaborate with Engineering, Product Management, and Project Management teams to deeply understand their application needs
Develop and implement operational models, processes and guardrails to accelerate software delivery while mitigating stability and compliance risks
Serve as a strategic partner to remove bottlenecks and enable seamless, high-velocity value streams across the toolchain
Plus management of the collaboration tools portfolio including:
Define standards and governance for approved collaboration platforms
Oversee implementation, integration and support for communication/productivity applications
Ensure secure sharing, storage and collaboration across the technology stack
Manage subscriptions, licensing and vendor relationships for collaboration tools
M&A Responsibilities:
Lead migration and consolidation efforts for application portfolios during mergers and acquisitions
Evaluate inherited tools/platforms and develop standardization roadmaps
Manage integration of disparate toolchains into unified enterprise environments
Develop processes for secure offboarding/access removal of divested applications
What You’ll Need:
12+ years of experience managing enterprise-scale application platforms and toolchains
Deep expertise with the Atlassian product suite (Jira, Confluence, Bitbucket) for 10000+ users
Strong technical skills including scripting, CI/CD, container/cloud technologies
Experience leading teams of application administrators, engineers, and support staff
Solid understanding of ITIL practices and IT service management frameworks
Excellent project management, communication and stakeholder management abilities
Track record executing change management and process improvement initiatives
Experience achieving security authorizations and meeting compliance standards (FedRAMP, FISMA, etc.)
Bachelor's degree in Computer Science, IT, or related technical field
Plus experience with:
Enterprise collaboration and productivity platforms
Cloud storage/file sharing applications
Project/work management tools
Online whiteboards/ideation tools
Resource/workforce management solutions
#LI-NA1
#LI-Remote
Benefits of Working at CrowdStrike:
Remote-first culture
Market leader in compensation and equity awards
Competitive vacation and flexible working arrangements
Comprehensive and inclusive health benefits
Physical and mental wellness programs
Paid parental leave, including adoption
A variety of professional development and mentorship opportunities
Offices with stocked kitchens when you need to fuel innovation and collaboration
CrowdStrike is proud to be an equal opportunity and affirmative action employer. We are committed to fostering a culture of belonging where everyone is valued for who they are and empowered to succeed. Our approach to cultivating a diverse, equitable, and inclusive culture is rooted in listening, learning and collective action. By embracing the diversity of our people, we achieve our best work and fuel innovation - generating the best possible outcomes for our customers and the communities they serve.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. If you need assistance accessing or reviewing the information on this website or need help submitting an application for employment or requesting an accommodation, please contact us at recruiting@crowdstrike.com for further assistance.
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CrowdStrike participates in the E-Verify program.
Notice of E-Verify Participation
CrowdStrike, Inc. is committed to fair and equitable compensation practices. The base salary range for this position in the U.S. is $135,000 - $225,000 per year + variable/incentive compensation + equity + benefits. A candidate’s salary is determined by various factors including, but not limited to, relevant work experience, skills, certifications and location.Expected Close Date of Job Posting is:10-28-2024 ApplyJob Profile
Remote Remote-first culture
Benefits/PerksAutonomy Autonomy and flexibility Career development opportunities Competitive vacation Competitive vacation and flexible working arrangements Comprehensive and inclusive health benefits Equal Opportunity and Affirmative Action Equity Equity awards Flexibility Flexible working arrangements Health benefits Inclusive culture Inclusive, remote-first culture Market leader in compensation Mental wellness programs Mentorship Offices with stocked kitchens Paid parental leave Paid parental leave, including adoption Physical and mental wellness Physical and mental wellness programs Professional development Professional development and mentorship opportunities Remote-first company Remote-first culture Stocked kitchens Wellness programs
Tasks- Build and mentor application teams
- Collaboration
- Communication
- Configuration
- Define technology vision
- Develop cloud strategy
- Establish IT service management processes
- Implement DevOps culture
- Lead implementation of Atlassian tools
- Manage collaboration tools
- Operational support
- Oversee vendor relationships
- People Management
- Process Improvement
- Project management
- Provide technical leadership
- Technical Leadership
Application monitoring Atlassian Automation Bitbucket Change Control Change Management CI/CD CI/CD pipelines Cloud Cloud-native platform Cloud Strategy Cloud Technologies Collaboration Collaboration Tools COM Communication Compliance Confluence Cybersecurity DevOps Engineering Enterprise FedRAMP Governance Incident Response Integration IT IT Service Management Jira Leadership M&A Monitoring Operational Budget Management Operational Support Organization Process Improvement Product Management Project Management Recruiting Release Management SaaS Scripting Security Security Compliance Stakeholder management Support Technical Leadership Vendor Management
Experience12 years
EducationBachelor's Bachelor's degree Bachelor's degree in Computer Science BE Business Computer Science Cybersecurity Engineering IT Project Management Related technical field
Certifications TimezonesAmerica/Anchorage America/Chicago America/Denver America/Los_Angeles America/New_York Pacific/Honolulu UTC-10 UTC-5 UTC-6 UTC-7 UTC-8 UTC-9